MANAGER, BUSINESS CONTINUITY WHAT IS THE OPPORTUNITY? Business Continuity Risk Management (BCRM) program is in the second line of defense and is accountable for CNB's BCRM strategy and framework, enabling CNB to identify, measure, monitor, and mitigate the risks associated with business continuity arising from CNB's business processes, people, systems or external events. BCRM works across CNB's businesses and functions, providing independent oversight and challenge to ensure effective implementation of BCM practices in compliance with regulatory and policy requirements. BCRM is also accountable to provide insight on CNB's overall Business Continuity Risk Profile.The Manager of Business Continuity Risk is responsible for leading the 2LOD BCRM program and team. In this role, the leader will establish, maintain, and oversee adherence to policies, standards, and procedures specific to business continuity risk. The leader will also provide oversight of the effectiveness of first line of defense business continuity program and practices, provide credible challenge to the first line in conjunction with other 2LOD risk teams, and monitor and independently report on the level of risk against established BC risk appetite as well as the articulation of the CNB Business Continuity Risk Profile. What you will do Responsible for the overall direction and success of the 2LOD Business Continuity Risk Management program. Lead and mentor a team of Business Continuity risk professionals, providing guidance and support to ensure effective credible challenge and professional development. Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD policies and standards. Develop, monitor and report on BCRM, including the Business Continuity, Crisis Management and Operational Resilience programs leveraging industry leading KRIs and tools. Develop and maintain effective partnership and teamwork with all key Stakeholders including First Line BCM, DR and Operational Resilience teams, Operational Continuity Technology teams and other service teams is a key success factor. Define and implement relevant policies and procedures that facilitate effective corporate Business Continuity, Crisis Management and Operational Resilience programs aligned with the goals and objectives of CNB and its departments. Review and maintain all program policies and standards for alignment to US regulatory expectations such as the FFIEC IT Examination Business Continuity Management Booklet. Provide oversight on the bank’s annual BCRM program components, including but not limited to Business Impact Analysis (BIA), Business Continuity Plans (BCP), Exercises / Tests, issues management Review procedures for completeness, compliance and adequacy Manage metrics to assess risk, compliance and performance of the program and its strategies and plans Monitor, track and report on assessments Monitor, assess and provide recommendations to minimize the risk in comprehensiveness and capability of plans. Strong management oversight and reporting of all BCM, Crisis Managementand Operational Resilience issues and exceptions Prepare and report metrics to the Operational Risk Oversight Committee, the Board Risk Committee, Executive Committee, Audit and Risk. Foster and maintain strong relationships and a collaborative approach with the relevant Enterprise BCRM, Operational Resilience and IT DR 2LOD teams Interface with the Bank’s main regulators, primarily the OCC as well as both internal and external auditors as required Must-Have* Bachelor's Degree or equivalent Minimum 10 years of banking or financial services experience in business continuity risk, operational risk management, business continuity audit or compliance. Minimum 8 years in a supervisory role Skills and Knowledge Must be very knowledgeable of regulatory BCP guidance, specifically for the FFIEC and the OCC Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use it in meaningful communication Ability to consistently provide superior independent judgment with demonstrated analytical and risk assessment skills Ability to think with a control and process mindset. The successful candidate will have a strong control design, audit and reporting background Demonstrated ability to handle multiple tasks with shifting deadlines and priorities under limited supervision Strong verbal and written communication skills with proven ability in communicating with senior executives Strong presentation skills involving large and of varying IT background audiences; ability to adjust message and filter details based on audience Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations Self-motivated, able to bring projects and reporting to conclusion Remain current on the trends and best practices for BCP Compensation Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.