Manager, Business Operations
Uber
**About the Role**
Fleet partners are entrepreneurs who manage their own fleet of vehicles and drivers. They partner with Uber and play a major role in supporting our supply growth in a majority of India markets. This is a key piece in our strategy, to help catalyze Uber's growth in the region. This is a unique opportunity, with a focus on building, managing and scaling fleets for the Uber platform in the region.
We are seeking a sharp, analytical and highly-organized individual to lead fleet partners in the region focusing on running BAU ops, creating & optimising processes and operations for EVs & Premium cars with fleet partners & delivering performance SLAs.
**What the Candidate Will Do**
1. Manage vehicle addition & deployment targets, drive high-quality performance to maximize the benefit of fleets to the platform.
2. Continue to find efficiencies in fleet ops (higher completion rates, increased asset utilization, find lower opex cost opportunities) & set-up processes to maintain top-notch vehicle & driver quality.
3. Cultivate a highly successful and engaged KAM team through hands-on coaching and building a deep understanding of the fleet business.
4. Prepare & Lead Weekly Business reviews and Governance with Fleet Owners & internal business reviews with Uber Leadership.
5. Skillfully manage multiple projects while embracing the fast pace of our company & collaborate with cross-functional teams (product,category, BD ) to unlock required solves .
**What the Candidate Will Need**
1. 3-4 years of experience in vendor management,account management, operations or consulting experience in the Indian market (including experience working for technology/ telecommunications/ FMCG/transportation-related industries).
2. Experience leading cross-functional (internal & external) stakeholders in order to execute high-impact projects.
3. Demonstrated ability to work independently and effectively across internal and external organisations.
4. Excellent problem-solving and analytical skills & Exceptional written &verbal communication, and organisational skills.
5. Ability to thrive in a fast-paced, rapidly evolving and ambiguous environment.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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