Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Job Overview

Work as a corporate Risk Management and Insurance team member responsible for designing, implementing, and managing the company’s casualty insurance claims processes, including workers’ compensation, employer’s liability, automobile, general liability, products liability, and employment practices liability.  Guide claim developments and associated financial impact to internal stakeholders.

Principal Duties and Responsibilities

Manage company's workers' compensation/employer’s liability claims program and associated processes including but not limited to (1) timely establishment of claims with 3rd party claims administrators, (2) oversight of claims management process/activities with 3rd party claims administrators, outside legal counsel, nurse case management, surveillance, impacted internal field operation/HR, and safety and (3) review and approval of appropriate reserves based on the current fact patternCoordinate with the company’s Legal Department on domestic/foreign casualty insurance and employment practices liability claims programs and associated processes including but not limited to (1) timely establishment of claims with 3rd party claims administrators and (2) assist Legal with claims management process/activities with 3rd party claims administrator, outside legal counsel, impacted internal field operation and safety Manage, and provide direction/support to, direct reports with responsibility for casualty claims coordination, loss data coordination/reporting and self-insurance process coordination with various US statesEffectively and timely communicate claim developments and associated financial impact to internal stakeholders including but not limited to field operations, division/corporate accounting and finance, HR, Legal, Safety and Risk Management and Insurance Department management, as appropriate Coordinate minor 3rd party bodily injury and property damage claimsManages relationships with 3rd party claims administrators or insurance carriers providing claims management services Conduct routine on-site and telephonic claim audits with 3rd party claims administrators to ensure claims are effectively managed and appropriately reservedCoordinate with department colleagues on self-insurance matters, including excess reimbursement processes with self-insurance carriersCoordinate claim/loss data managed by 3rd party loss data aggregator (RMIS provider)Review and confirm casualty insurance loss billings processed by the Risk Management and Insurance DepartmentReview and confirm daily casualty insurance loss payments made to 3rd party claims administrators Assist with the preparation and review of claim/loss data for semi-annual actuarial evaluations and quarterly reserve monitoring processes involving third-party actuary  Participate in casualty insurance renewal and post-policy year audit processes as requested, including the assembly of claims/loss data as requested by Risk Management and Insurance Department management, insurance broker or carriers Generate various ad-hoc claim/loss data reports at the request of internal stakeholders including, but not limited to field operations, division/corporate accounting and finance, HR, Legal, Safety, senior management and Risk Management and Insurance Department managementCoordinate internal and external auditor requests related to claims/loss data and associated internal loss adjustment/allocation activities Coordinate with company’s Safety Department on injury prevention activities and initiativesOther duties, responsibilities and tasks as assigned

Skills/Qualifications

Minimum four (4) year bachelor’s degree from an accredited institution preferably in the disciplines of Risk Management and Insurance, Management, Finance or AccountingRisk management and insurance professional designations such Chartered Property & Casualty Underwriter (CPCU), Associate in Risk Management (ARM) or Associate in Claims (AIC) a plus10 years of claims management experience with in-house corporate risk management department, casualty insurance company or 3rd party claims administrator preferably with experience working with publicly traded companies in the manufacturing sector a plusAbility to execute in a fast-paced, team-oriented environmentStrong written and verbal communication skillsAbility to interact and support all levels of the organizationStrong administrative, organization and time management skillsDetailed orientedAbility to successfully manage multiple tasks and assignments while meeting competing deadlinesProficient knowledge and experience with insurance claim terminology and coveragesProficient knowledge and experience with SOX complianceStrong computer skills and proficient in Word, Excel, PowerPoint, Access and OutlookProficient knowledge and experience with RMIS systems (RSG/Dmitri and Origami)Proficient knowledge and experience with insurance company/3rd party administrators’ claims management systems (experience with Broadspire, Sedgwick and Travelers systems a plus)

 

Travel Requirements

Occasional travel may be required (Up to 25%)  

 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.