AR, USA
3 days ago
Manager, CI/OT Service Delivery

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining, logistics, and renewable fuels.

Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals. Our three renewables’ plants in Texas, Arkansas, and Mississippi combined can produce 40 million gallons of biodiesel fuel a year.

DELEK BENEFITS

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

 

JOB SUMMARY

Leads the Critical Infrastructure and Operations Technology team for the assigned site. Oversees configuration, implementation, maintenance, and upgrades of infrastructure and operations technology assets. Ensures required IT/OT services are identified, developed, and supported to the satisfaction of the business unit/division. Establishes and maintains service level agreements and is the main point of contact for all service issues. Manages relationships with 3rd parties and vendors. Collaborates with technology resources, leadership, customers, and team members to prioritize and execute the development of solutions to business challenges that ensure the safe, compliant, and reliable operations of company assets.

EDUCATION AND EXPERIENCE Bachelor’s degree, technical degree, or equivalent experience. Instead of the above education requirements, an equivalent combination of education and experience may be considered. 5-7 years of related experience  0-5 years of supervisory/lead experience Oil & Gas industry experience.  Knowledge of VMWare, Cisco, and Microsoft products, and familiarity with IACS (Honeywell, DeltaV, Schneider, Yokogawa, etc) a plus  JOB REQUIREMENTS Oversees the development, implementation, and support of IT/OT systems working closely with Delek personnel. Ability to exercise overall day-to-day control of project production systems, and functional and technical resources.  Responsible for the maintenance, governance, and support of business and operations technology infrastructure.  Balancing the needs for projects and supporting production systems with the skills and capabilities of the team. Manages day-to-day activities and deliverables of the Team. Formulates individualized performance goals for direct reports.  Provide onsite leadership during operational incidents. Provide operational and tactical process leadership to meet overall targets and goals, such as improving efficiency, reducing costs, enhancing quality, and ensuring compliance.  Managing IT staff by recruiting and training employees, communicating job expectations, monitoring performance, and empowering team members to solve problems and maintain positive energy throughout the team. Generates reporting of performance metrics, tracks progress, and identifies issues and impacts on timelines.  Manage and participate in turnaround activities. This includes allocating and directing technology resources to sufficiently plan and provide support. Excels at communication, developing reports, and presenting information to the IT team and C-Levels. Monitor and troubleshoot the IT and OT network, hardware, software, and applications, resolving issues and escalating them as needed. Sets priorities for the team to ensure task completion, and coordinates work activities with others. Implements existing policies, and typically does not perform the work being supervised. CORE COMPETENCIES CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team selects and motivates a strong team.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans. 

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