We are seeking an experienced operations professional to join the Client Operations team as a Manager to work with PRHPS’s ever-growing list of Graphic Novel, Manga, and Comic Book publishers including clients such as Marvel, IDW, Dark Horse, DC, Seven Seas, and others.  The knowledge base required for the Client Operations Manager role is extensive. You will be responsible for having a working knowledge of and experience with: warehousing and physical supply chain, metadata maintenance and data feeds, financial accounting, physical and digital production, as well as digital asset management and distribution. 

 

Penguin Random House Publisher Services is committed to providing the highest level of sales and distribution services to over 50 independent publishers of all sizes across a variety of publishing categories. The Client Operations team plays a critical role in the success of these publishers and the PRHPS business overall.  PRHPS is a professional environment in which intellectual curiosity is rewarded, knowledge is shared, respect is a foundational value, and where colleagues can attain a high degree of psychological safety while functioning at a high professional level. 

  

Specific responsibilities include:  

Oversees day-to-day relationships for several client publishers. 

Quickly distills the needs of the client and provides thoughtful, strategic, creative, and informed solutions to meet client publisher needs within standard operating procedures. 

Digests complex information and distills into clear and actionable insights that can be shared with other employees through training and mentoring. 

Independently drives an array of projects, both large and small, to create processes, procedures, and standards of work.  

Communicates major events and initiatives to client publishers. 

Diagnoses, develops, and implements process improvement efforts. 

Recognizes the critical role details play, while also maintaining emphasis on the big picture. 

  

Please apply if you meet the following qualifications:  

Minimum 5 years of Account Management, Operations, and/or Project Management experience (preferably within the Comic Book or Book Publishing industries) 

Knowledge of and experience with warehousing and physical supply chain, metadata maintenance and data feeds, financial accounting, physical and digital production, as well as digital asset management and distribution 

Strong analytical and problem-solving skills with the ability to think critically and creatively 

Exceptional written and verbal skills 

Ability to build relationships through integrity, reliability, and maturity 

Ability to communicate credibly and effectively with people at all levels of an organization 

Ability to receive and deliver feedback in a constructive manner 

Passion for or interest in learning all about the business of Graphic Novels, Manga, and Comics 

Proficiency with Microsoft Office (Excel, Word, and PowerPoint) 

 

The salary for this position is $73,500.00. All positions are currently eligible for annual profit award or bonus, subject to company results.   

  

Please apply by February 26, 2025 and include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and look over our open-to-remote guidelines on our FAQs page. 

 

Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.

Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/.<http://www.penguinrandomhouse.com/>

Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

 

 

Company: Penguin Random House LLC 

Country: United States of America 

State/Region: New York 

City: New York 

Postal Code: 10019 

Job ID: 277659