Morristown, NJ, 07960, USA
18 days ago
Manager, Clinical Services
Atlantic Health System, Department of Dentistry is seeking a Manager, Clinical Services. Required hours vary; Weekends/On-Call (as needed) Responsible for managing the clinical, operational, and financial activities within the dental department. Works collaboratively with dentists, residents, clinical departments, nursing, management, faculty, and other stakeholders to ensure: timely patient access to care, operational efficiency, department productivity, fiscal integrity and patient satisfaction. Primary responsibilities include: human resources management, practice business development, daily operational efficiency, effectiveness, and regulatory compliance. Essential Functions: + Develops, implements and manages annual capital/operating and personnel (FTE) budget. Uses resources effectively and manages expenses to meet financial goals of department(s). + Contributes to the strategic planning process, day-to-day operations, standards of care or service, and attainment of organizational goals. Facilitates collaborative problem solving among interdepartmental disciplines. Advocates for and allocates available resources to promote efficient, effective, safe and compassionate care or service based on current best practice standards. + Ensures the requirements for Compliance and Mandatory/Required Elements for staff (Immunizations, Conflict of Interest, licensure, Continuing Education and safety training) are met. + Responsible for unit or department performance and compliance with patient safety initiatives, federal, state and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, and other department specific accrediting and certifying bodies. Ensures achievement of clinical program goals (as appropriate) and implements action plans to improve performance as needed. + Effectively uses professional and organizational best practices to ensure the delivery of quality care or service. Participating member of a professional organization appropriate to position and service line. Facilitates and encourages staff participation in professional organizations and professional development. + Implements and role models company vision, mission, values, and facility initiatives and goals. Monitors and improves patient satisfaction utilizing available service metrics and national benchmarks to develop and implement action plans to achieve desired outcomes in patient engagement goals. + Models and fosters an environment of professionalism and employee engagement in the department. Responsible for recruitment, retention, and employee engagement. Responsible for creating an effective department culture which ensures an engaged workforce. Interfaces with resident applicants, scheduling their interviews and seeing it through to final resident selection and onboarding for a successful resident program. Manages department work and vacation schedules to ensure department’s staffing needs are met. + Ensures sufficient staffing levels to meet care and/or service needs, which include hiring, orientation, and managing staffing to a changing census. Ensures that new skill training and ongoing competency verification is completed annually. Evaluates staff competency through use of performance reviews and may utilize peer reviews. Mentors staff and provides professional educational opportunities. Utilizes participative management models. Promotes shared decision-making and professional autonomy by providing department input into executive-level decisions, and by keeping staff informed of executive level activities. + Partners with dentists at the department level to achieve clinical, operational, and service goals as appropriate. Completes the call and clinic work schedules for 105 Attendings, schedules lectures and completes all resident reporting. + Communicates to staff and encourages participation in opportunities for community outreach activities (e.g., health fairs, middle and high school education). Manages, coordinates, and supports student activities as appropriate. Supports staff participation in outside community organizations such as volunteer health clinics, health fairs and advisory boards for not for profit organizations. + Other duties as assigned Qualifications/Requirements: + RDA License or Hygiene License required. + Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. + Must be able to work in a stressful environment and take appropriate action. + Excellent communications skills. + Good working knowledge of Microsoft Office Suite including Word and Excel. + Ability to read and interpret documents. + Ability to speak effectively. + Ability to work independently. + Experience in conducting complex long-term projects and meeting strict timelines. + Proven strategic and long-range planning skills. + Strong organizational skills and team building skills. + To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English. + Bachelor's degree in healthcare management or related field required. + Education must be obtained from an accredited institution. + Master's degree in Business, Healthcare, Finance, or Accounting preferred. Relevant Experience: + 3 years of healthcare management experience preferred. + Demonstrated expertise in leadership, mentoring ability, organization, and problem-solving skills preferred. + Knowledge of Dentistry environment and clinical terms strongly preferred.. ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: + Morristown Medical Center, Morristown, NJ + Overlook Medical Center, Summit, NJ + Newton Medical Center, Newton, NJ + Chilton Medical Center, Pompton Plains, NJ + Hackettstown Medical Center, Hackettstown, NJ + Goryeb Children's Hospital, Morristown, NJ + CentraState Healthcare System, Freehold, NJ + Atlantic Home Care and Hospice + Atlantic Mobile Health + Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: + 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare + 150 Top Places to work in Healthcare - Becker's Healthcare + 100 Accountable Care Organizations to Know - Becker's Hospital Review + Best Employers for Workers over 50 - AARP + Gold-Level "Well Workplace": Wellness Council of America (WELCOA) + One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine + One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine + Official Health Care Partner of the New York Jets + NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
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