Manager, Cloud United States + Apply + + + + About CentralSquare Technologies CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient. Job Description What We’re About At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it! Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely. The Role This role collaborates with the VP of Cloud in creating and reviewing strategic plans for the continuous development of practices related to creating reliable, scalable, and cost-effective systems that meet corporate and client standards. They will lead the Cloud team in reducing costs while also increasing security, reliability, and capability. As a skilled engineer and leader, this role is responsible for guiding the developmental work practices, professional growth, and project goal achievement for the Cloud team. Job Duties: + Lead, mentor, and provide technical guidance to team on a day to day basis + Establish operational objectives and work plans to determine expectations for goal attainment + Lead team in implementing and carrying out strategic plans + Delegate assignments to subordinate leadership team to achieve objectives + Suggest and develop departmental policies to the Director/VP of Cloud + Determine resource utilization to meet schedules and goals, including planning, staffing, budgeting, and managing expense priorities + Provide performance feedback and conduct formal performance appraisals + Provide support to employees in the establishment and achievement of goals + Remove barriers, advocate for employees, identify performance improvement opportunities, and promote professional development + Proactively establish and manage succession planning/professional development plans + Ensure team compliance for all policy and procedure related information + Recognize employee relations issue and provide guidance for resolution + Participates in an on-call rotation in support of 24/7 production system Skills & Requirements Requirements: + Bachelor's or Master's degree in Computer Science, Cyber Security, Network Operations or related field, or equivalent experience + 7+ years of professional experience with public cloud platforms and complex environments involving many dependencies + 7+ years of architecture, design, implementation, and/or support of application re-factoring/hosting and migration + 3+ years of leadership experience within a technical team + Extensive professional experience scripting with a relevant language + Extensive professional experience working in Agile and DevOps processes and activities on project execution + Proficient with configuration management tools + Proficient with infrastructure automation tools + Proficient with version control systems and optimal workflows + Proficient with software development tools, operating systems, virtual and physical infrastructure, network topologies, and security models + Automation first mindset and ability to turn documented manual steps into automated processes + Proficient with build & CI automation tools + Proficient with relational database administration, system administration, and SQL + Comprehensive knowledge of network design & troubleshooting from the physical to application layers + Proficient with source code management tools & artifact management + Proficient skills with monitoring and logging tools + Comprehensive knowledge of task planning and development work practices + Able to lead a cooperative effort among members of a project team and across departments to deliver results on time and within scope + Able to negotiate with customers and management + Able to provide feedback, encouragement, and training to reports to develop a professional work environment + Understand the value of effective communication and leads the team in promoting communication within it + Great organizational skills with the ability to prioritize and handle multiple tasks effectively + Great presentation and facilitation skills + Certifications a plus + Availability to be on call 24x7 under reasonable circumstances and schedule