Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Cloud Platform Engineer - Agentic AI
In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.
In this role, you will be an integral part of our team responsible for designing, implementing, and maintaining cloud-based solutions on the Azure platform. You will leverage your extensive experience to drive innovation, optimize processes, and ensure the seamless delivery of high-quality software solutions. Your role will involve collaborating with cross-functional teams, focusing on site reliability engineering (SRE) practices to ensure the reliability, availability, and performance of our cloud infrastructure.
Responsibilities
Collaborate with clients to understand their requirements and design cloud solutions that meet their needs
Implement and manage cloud infrastructure on the Azure platform
Work with networking technologies and protocols to ensure secure and efficient data flow
Utilize Kubernetes (K8S), Docker, microservices, and containerization for application deployment
Deploy Infrastructure as Code (IaC) tools such as Terraform and Ansible
Set up and manage monitoring and logging tools, including ELK, Grafana, Prometheus, Azure Monitor, etc.
Manage certificates, secrets, and key stores to enhance security
Develop and maintain scripts in scripting and interpreted languages (PowerShell, Python)
Understand and contribute to CI/CD pipelines using tools like Git and Jenkins
Provide Windows system administration support
Apply knowledge of web hosting to ensure optimal performance
Utilize Azure DevOps for automation and deployment tasks
Implement SRE practices to ensure the reliability, availability, and performance of cloud infrastructure
Monitor system performance, troubleshoot issues, and implement solutions to improve system stability
Qualifications we seek in you
Minimum Qualifications
hands-on experience as a Cloud DevOps/Platform Engineer
Expertise and strong knowledge in the Azure cloud platform
Experience with site reliability engineering (SRE) practices
Proficiency in monitoring and logging tools such as ELK, Grafana, Prometheus, etc.
Strong understanding of networking technologies and protocols
Proficiency in scripting and interpreted languages (PowerShell, Python, etc.)
Experience with certificates, secrets, and key stores
Understanding of CI/CD pipelines and build tools (Git, Jenkins, etc.)
Experience with Kubernetes, Docker, microservices, and containerization
Strong interpersonal communication skills
Demonstrable experience with Windows system administration
Preferred Qualifications / Skills
Bachelor’s degree in computer science or a related field
Advanced certifications in Azure or DevOps
Familiarity with multiple Agile frameworks (e.g., Scrum, Kanban, SAFe)
Strong team player with excellent communication and interpersonal skills
Independent individual with a high sense of ownership and self-learning abilities
High level of English (Spoken Written)
Ability to work in a fast-paced environment and handle multiple projects simultaneously
Can-do attitude
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.