_Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place._ **Why choose Manulife?** + Competitive Salary packages and performance bonuses + Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) + Retirement savings benefit + Rewarding culture that values wellness and well-being + Performance Bonus + Global network of industry experts + Extensive training resource **The Opportunity** This role will be expected to provide direction and leadership on the development of the Internal Communications strategy for Manulife Business Processing Services. The Internal Communications and Branding Manager will report to the Head of Business Management and will be supporting the MBPS Senior Leadership Team in translating any strategic initiatives into messages and activities that are relevant at the enterprise and employee level. The role will deliver communications tailored to different internal audiences and in a range of communication delivery channels to most effectively deliver messages to a range of employee and stakeholder groups. The Internal Communications and Branding Manager’s purpose is to engage, inform, and motivate employees across Manila and Cebu Sites **What** **motivates** **you?** + You obsess about customers, listen, engage and act for their benefit  + You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  + You thrive in teams, and enjoy getting things done together + You take ownership and build solutions, focusing on what matters  + You do what is right, work with integrity and speak up + You share your humanity, helping us build a diverse and inclusive work environment for everyone    **We are looking for someone with** **:**   + Bachelor’s degree in journalism, communications, public relations, marketing or other related field. + Minimum of 5 years of experience managing internal/ external communications, social media, public relations and marketing, preferred. BPO experience is a plus. + Relevant qualifications and accreditation an advantage + Knowledgeable of various internal communications technology to boost reach, engagement and effectivity. **Nice to Haves:**   + Bachelor’s degree in journalism, communications, public relations, marketing or other related field. + Minimum of 5 years of experience managing internal/ external communications, social media, public relations and marketing, preferred. BPO experience is a plus. + Relevant qualifications and accreditation an advantage + Proven excellent presentation and communication skills with executive presence. Successful candidate should be a proven creative, effective and professional storyteller. + Candidate must have the ability to source and craft stories from employees across several layers in the organization. + Wide degree of creativity and latitude to create multimedia messaging and content + Strategic Thinker and content planner + Flexible on working hours. Highly developed project and time management skills + Experience of working in fast-growing, multinational environments and adept in managing organisational change. + Thrive in and drive collaboration in a matrix organization. + Knowledge and understanding of communications practices, tools and techniques in social media. **On the job you will:**   + Develop, plan, implement and monitor the company’s internal communication strategy. + Develop a content communications plan and calendar for Manulife Business Processing Services + Develop and coordinate all voice of the company, executive and stakeholder communications activities + Write/create/produce regular content that informs, engages and motivates all employees and encourages feedback. + Ensure all communications channels enable employee feedback. Employ mechanisms and approaches that encourage everybody to feel confident to share their feedback honestly and constructively. + Ensure organizational initiatives and projects are successfully communicated + Ensure that all communications (multimedia content and channels) will have a consistent tone and language and is aligned to the Manulife’s Branding principles and values. + Lead employee branding activities and collaborate with our HR, Talent Acquisition and creatives services team + Ensure internal communications messages are consistent across all mediums and for different departments of the organization. + Develop any relevant company policies and programs + Track, measure, analyze and deliver reports on current communication efforts + **Write press releases for local, national and international media, as required** **Our commitment to you** + Our mission; to be a part of making Decisions Easier and Lives Better + A leadership team dedicated to your growth and success  + A bold ambition and set of goalsto be a leader in driving transformation in our industry  + Our best. Every day.  **Tentang Manulife dan John Hancock** Manulife Financial Corporation adalah grup layanan keuangan internasional yang membantu memudahkan keputusan dan membuat hidup lebih baik bagi nasabah. Dengan kantor utama kami di Toronto, Kanada, kami beroperasi sebagai Manulife di seluruh kantor kami di Asia, Kanada, dan Eropa, serta utamanya sebagai John Hancock di Amerika Serikat. Kami menyediakan nasihat keuangan, asuransi, serta solusi manajemen kekayaan dan aset untuk individu, grup, dan lembaga. Pada akhir tahun 2022, kami memiliki lebih dari 40.000 karyawan, lebih dari 116.000 agen, dan ribuan mitra distribusi yang melayani lebih dari 34 juta nasabah. Pada akhir tahun 2022, kami memiliki $1,3 triliun (US$1,0 triliun) dalam aset yang dikelola dan administrasi, termasuk total aset yang diinvestasikan sebesar $0,4 triliun (US$0,3 triliun), dan aset bersih dana terpisah sebesar $0,3 triliun (US$0,3 triliun). Kami terdaftar dengan kode ‘MFC’ di bursa efek Toronto, New York, dan Filipina, serta ‘945’ di bursa efek Hong Kong. **Manulife adalah Perusahaan dengan Kesetaraan Kesempatan Kerja** Di Manulife/John Hancock, kita merayakan keragaman. Kita berusaha menarik, mengembangkan, dan mempertahankan tenaga kerja yang sama beragamnya dengan nasabah yang kita layani dan untuk mengembangkan lingkungan kerja inklusif yang menerima kekuatan budaya dan individu. Kita berkomitmen untuk melaksanakan rekrutmen, retensi, peningkatan, dan kompensasi secara adil, dan kita mengatur semua praktik dan program tanpa adanya diskriminasi. Baik itu diskriminasi karena ras, keturunan, tempat asal, warna kulit, asal etnis, kewarganegaraan, agama atau keyakinan agama, kepercayaan, jenis kelamin (termasuk kehamilan dan kondisi terkait kehamilan), orientasi seksual, karakteristik genetika, status veteran, identitas gender, ekspresi gender, usia, status pernikahan, status keluarga, disabilitas, maupun alasan lain yang dilindungi oleh hukum yang berlaku. Menyediakan akses hubungan kerja yang adil merupakan prioritas utama kita. Seorang perwakilan Human Resources akan bekerja dengan pelamar yang meminta akomodasi yang wajar selama proses lamaran kerja.  Seluruh informasi yang dibagikan selama proses permohonan akomodasi akan disimpan dan digunakan dengan cara yang sesuai dengan hukum dan kebijakan Manulife/John Hancock yang berlaku.  Untuk meminta akomodasi yang wajar selama proses lamaran kerja, silakan hubungi recruitment@manulife.com . **Working Arrangement** Di Kantor