If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Manager Commercial Banking Risk Management role enables the Bank to embed dedicated risk and control professionals into the First Line Units. These individuals will help to facilitate meeting the First Line Unit responsibilities set forth in the Risk Management Framework, raise general risk awareness, and share controls best practices with Commercial Banking colleagues.  General role activities include:

Risk and Control Self-assessments, across all Commercial lines of business, to identify and assess current and emerging risks.Issue management and remediation including the self-identification and self-reporting of inadequate controlsManaging and monitoring line of business risk metricsDocumenting and reporting risk acceptancesRisk and controls-related training and communicationExecute and support control testing activities

Job Description

Responsibilities

Facilitate enterprise risk program execution, quality assurance and reporting.Support/ develop Commercial Banking participation in RCSA, specifically process definition, control identification, procedural completeness, risk rating, and testing/ quality control opportunities.Drive effective Issue Management protocols within Commercial Banking by ensuring issues are properly documented and risk rated and remediation actions are sound and completed within timeline.Lead effective SOX control program executions, by ensuring controls are properly documented, understood by control owners, executed timely with quality, and managed.Participate in the creation, gathering and reporting of various risk/control/ performance metrics as related to Commercial Banking.Perform and document effective testing across a wide range of control activities/deliverables and communicating results with all stakeholders.Create action plans with senior leaders to remediate any noted deficiencies.Help prepare reports to senior management and executive committees on risk programs results, unmitigated risks with strategies and efforts to address, and assists with regulatory examination preparation.Remain knowledgeable about the business risks, current and emerging.Provides support for special projects and initiatives as appropriate.

Skills, Education and Experience Required

BS in related field requiredOperational risk management, enterprise risk management, audit experience required, project management and banking experience preferredAble to manage and execute multiple complex projects within required timelines and expectations required.High level of professionalism, ability to effectively influence and develop relationships across the organization5+ years of experience working in a similar risk and control function either in first, second, or third line of defense.Meaningful experience in Commercial Banking Risk or related financial services field.SOX testing experience is a plus.

The Managing Director Virtual Accounts and Deposits will lead a team that supports the enterprise growth of the Virtual Account product and all aspects of the Deposit systems.   The individual will be responsible for the strategic implementation of API’s and other integration options to facilitate the seamless interface between the Bank, vendors and clients.  This position will support the unit by maximizing and realizing sales revenues, expanding market share, growing deposits, and increasing profit margins, while supporting the Bank's strategic goals.

Responsibilities:

Manage and oversee all aspects of the Virtual Account Management and Deposit applications (Web, File Delivery, & API) strategy and lifecycle including all related product/service features, functionality, pricing, marketability, and compliance with regulatory requirements.

Lifecycle analysis for growth and de-commissioning opportunities. This includes the critical work required to integrate these solutions into supporting applications in the combined bank and its affiliates.

Serve as the ‘voice of the customer’ for all Virtual Accounts and Commercial Deposits products by interacting with clients, sales, implementations, service, branch administration, IT/Ops, and all client facing staff to provide product knowledge/expertise, to obtain product feedback and to deliver solutions that meet or exceed client and market requirements.

Manage external vendors & Fintech partners, including product requirements, performance, pricing and to provide business case recommendations to continue or replace when necessary. 

Work with Vendor Management to negotiate vendor & partner contracts and obtain approval for execution, when required.

Responsible for direct input and development of the Virtual Account Manager and Deposits application/systems to maintain market parity and continued growth. 

Partner with internal teams and external vendors to deliver a consistent and seamless experience for all services across all enterprise concurrently managing all risk factors.

Support Sales enablement by serving as the Virtual Account Manager and Deposits subject matter expert, enhancing the Sales & related teams’ product knowledge, and participate in key client calls to demonstrate the banks expertise.  

Provide staff with timely, candid, and constructive performance feedback; develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

In conjunction with Marketing, oversee the change management process by coordinating communications about new/changed products & bank integration activities, to internal and external clients/prospects, including client webinars, focus groups, mailings, e-mails, etc.

Provide market intelligence to the Bank’s management on product information, pricing budget planning, business case development, etc.

Represent the bank and participate in product and industry forums, committees, and conferences.

Work with partners in Legal, Credit Risk and Compliance on all matters related to Deposits to ensure compliance with all regulations, policies, and procedures.

Educations, Skills & Experience:

Minimum 10 years of experience in Product Management, Operations or Technology with specific knowledge of Virtual Accounts and Deposit systems. Understanding of the FISERV Signature and IntraFI systems a plus.

Treasury Management/Commercial experience is required.

The estimated salary range for this position is $80,000 USD to $100,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.