Job Description

Responsibilities:

Collaborate with the Content COE and stakeholders to address pain points in end-to-end content management, from planning and creation to review, tagging, and distributionIdentify, evaluate, and implement new global and local content capabilitiesLead content lifecycle management efficiency and effectiveness dashboard development with commercial operations & analytics team to track content lifecycle performance, identify bottlenecks, and drive actionable insightsContinue to enhance and iterate content taxonomy and auto-tagging capability to improve content accuracy, searchability and efficiencyDevelop and deliver training programs to onboard stakeholders onto new content capabilities; gather feedback to improve adoption and usabilityMonitor the performance of implemented content capabilities, establish KPIs, and provide actionable insights for continuous improvementAct as the subject matter expert and primary point of contact for global content capabilities-related inquiriesTake on ad-hoc content-related projects and assignments to support evolving business needs.

Requirements:

Bachelor’s degree or above in a relevant field.Experience with content management tools and platforms (familiarity with Veeva PromoMats or similar tools is preferred).Strong English verbal and written communication skillsProven ability to collaborate effectively within cross-functional teams and with diverse stakeholdersExperience in the pharmaceutical or healthcare industry is preferred but not mandatoryCapability to lead initiatives, influence stakeholders, and drive adoption of new tools and processesFamiliarity with metadata standards, taxonomy design to enhance content management efficiencyData-driven mindset with the ability to make decisions using analytics

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Job Posting End Date:

04/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R329306