The Manager, Content Operations will lead the development and implementation of efficient content processes and systems across Skechers' multi-brand ecosystem. This role will focus on optimizing content workflows, managing content technologies, and ensuring seamless content operations across all channels. The position will work closely with various teams to streamline content creation, management, and distribution processes.

Essential Job Results

Key Responsibilities:

Content Workflow Optimization:Design, implement, and continuously improve end-to-end content workflows across all channels and brands.Identify inefficiencies in current processes and develop solutions to enhance productivity.Standardize content operations procedures across teams and departments.Technology Management:Oversee the selection, implementation, and management of content-related technologies, including Content Management Systems (CMS), Digital Asset Management (DAM) systems, and workflow tools.Collaborate with IT to ensure proper integration of content systems with other business platforms.Manage vendor relationships for content technologies.Content Governance:Develop and maintain content governance policies and procedures.Ensure compliance with brand guidelines, legal requirements, and industry regulations across all content.Implement version control and content archiving strategies.Cross-functional Collaboration:Work closely with departments to align content operations with business objectives.Collaborate with the Jr Project Manager, Content to ensure smooth execution of content projects.Training and Documentation:Develop and conduct training programs on content processes and tools for relevant teams.Create and maintain comprehensive documentation for all content operations procedures.Performance Measurement:Establish KPIs for content operations efficiency and effectiveness.Regularly analyze and report on content operations performance, identifying areas for improvement.Budget Management:Manage the budget for content operations, including technology investments and operational costs.Provide cost-benefit analysis for proposed content operations initiatives.Team Leadership:Provide guidance and mentorship to the content operations team, including the Jr Project Manager, Content.Foster a culture of continuous improvement and innovation in content operations.Content Scalability:Develop strategies to scale content operations efficiently as the business grows.Ensure content processes can adapt to new channels, markets, or product lines.

Additional Responsibilities

Support international teams with content operations best practices.Stay ahead of industry trends and innovations, providing new ideas for process improvements and improved efficenciesOther duties as assigned.

Supervisory Responsibilities

No

Job Requirements

Strong understanding of content management systems, DAM systems, and workflow tools. Experience in process improvement and change management. Knowledge of content creation and distribution processes across various digital channels. Excellent project management skills with ability to manage multiple initiatives simultaneously. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience in the fashion or footwear industry is beneficial. Familiarity with agile methodologies is a plus.

Education and Experience

Bachelor's degree in Business Administration, Information Systems, or related field.5+ years of experience in content operations or similar roles.

The annual salary range for this position is $95,000-$125,000 USD.

About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.