Duluth, Georgia, USA
2 days ago
Manager, Contractor Support
Client Reference Code: 2024-44658

Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Mgr of Contractor Support, a part of Spectrum’s Field Operations business unit.  

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.  

Shift will either be Sunday-Thursday or Tuesday-Saturday.


BE PART OF THE CONNECTION

As a Field Operations Manager of Contractor Support, you will be responsible for the overall fulfillment operations of the system locations from the tap to the home, across your assigned area. In this role, you will provide direction and leadership while maintaining system integrity and overseeing operations of installations, service, and maintenance. The Mgr of Contractor Support is highly collaborative and interacts with Vendor Companies to ensure compliance with Spectrum specifications and requirements. Additionally, you will oversee fulfillment resources and contract labor relationships, coordinate with various internal teams, and provide reports to field ops management on activity and results. The Mgr of Contractor Support will hire, train, develop, and manage staff. 

WHAT OUR CONTRACTOR SUPPORT MANAGERS ENJOY MOST  

Achieving performance goals  Ensuring projects are completed timely and efficiently  The team-oriented culture  Being a part of the development of others  

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications 

Education: Bachelor's degree in electronics or equivalent experience  Experience: 5+ years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience Skills: Project management, time management, communication, leadership, problem-solving, collaboration   


SPECTRUM CONNECTS YOU TO MORE 

Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company Competitive Pay: Generous starting pay  Total Rewards:See all the ways we invest in you—at work and in life


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Job Code : TOP512

2024-44658
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13532 Business Unit: Field Operations Zip Code: 30096

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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