Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Cross-Border team is a global team that plays a pivotal role in the company, focusing on the development and execution of Cross-Border business strategies. The Cross-border team leverages data, insights, and best practices from across travel, e-commerce and emerging verticals to develop and deploy initiatives, working across functions to significantly enhance Visa’s cross-border performance.

Why this is important to Visa:

Visa’s mission is to connect the world through the most innovative, reliable and secure global payments network – enabling individuals, businesses and economies to thrive. Our Cross-border capability is a key differentiator and component of our business model. This role will have the opportunity to contribute towards creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the cross-border business forward. Reporting to the Head of Cross-Border, Asia Pacific, this role will be pivotal in redefining Visa’s Asia Pacific Cross-Border strategy and bringing it to market.

What a Manager of Cross-Border, AP does at Visa:

Strategy development: Support the development of Visa’s Cross-Border strategy for the region, designing effective client relationship and business development initiatives to significantly enhance cross-border growth

Project Management: Drive the program management of Cross-Border strategy in the region across targeted initiatives, fostering productive partnerships with market and function teams to drive cross-border performance outcomes

Data Driven Analysis: Conduct deep dive analysis to understand shifts in Cross Border volumes across Asia Pacific and Top Merchants, bringing critical insights that help Visa to react and respond appropriately to shifting market dynamics

This role will be involved in shaping the strategy and execution of cross-border initiatives such as:

Defining approaches for targeting cross-border rich verticals and segments, (gaming, education, stablecoin)

Developing strategies and tools to proactively identify, protect and grow the Cross Border portfolio, and assess market approaches for new acquiring programs

Driving a structured approach to scale Card Not Present (CNP) payment success and authorization improvement, working across merchants, issuers, acquirers, and in coordination with multiple solutions and delivery teams such as Client Services, Risk Solutions, Digital and Processing Solutions, and Advisory

Monitor Cross Border volume shifts in AP leveraging dashboards and facilitate appropriate strategic responses in collaboration with cross functional teams at Visa

Analyzing the impact of shifting Cross Border volumes across AP markets and merchants to drive insights that inform the right responses to shifting market dynamics

Ideating on enhancements to cross-border e-commerce products value propositions with Product, VAS and Pricing, and working with market teams on go to market execution

Supporting the growth of our Clients’ cross-border business through development and deployment of new tools, packaged capabilities and set-plays

Assisting in RFP responses focused on cross-border elements and managing pitch materials

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Successful candidates will be highly adaptable, possess strong interpersonal and organizational skills, and able to effectively manage multiple sub-teams and workstreams. This role requires a high degree of comfort with ambiguity, creativity, and the ability to work across a series of stakeholders in different market settings and functional roles to understand client and market needs and cross-border capabilities. In addition, the candidate must be highly collaborative, strategic, analytical, customer oriented and bring a structured and disciplined approach to designing and implementing cross-border initiatives across the region.

What you will need

Minimum 8 years of experience in product management, strategy, consulting or innovationMinimum Bachelor’s degree, MBA or Master’s Degree preferred- In-depth knowledge of payment industry products, services and technologies, eCommerce and Cross-Border businessExcellent problem-solving, organizational, analytical and influencing skillsStrong analytical skill set and able to drive analysis of data independentlyExperience working in a highly matrixed environment with global, regional and market teamsStrong sense of ownership and project management skillsAbility to evolve strategy based on research, data, and industry trendsExcellent interpersonal skills, strong verbal, and written communications skills - knowledge of other Asian languages a plusExperience working with cross-functional teams such as Sales, Product, VAS Advisory, Marketing, Client Services

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.