About the Team

The Partner Integrations team connects DoorDash technology with the systems our merchants rely on. We support a mix of core products and new bets, building high-quality integrations that unlock growth, efficiency, and operational excellence for merchants at scale.. As DoorDash expands the scale and breadth of integrated offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem.

About the Role

We’re looking for a Manager on our Partner Integrations team to lead a high-impact portfolio spanning both DashPass and our new bets product suite. This hybrid player-coach role combines direct ownership of DashPass integrations, one of DoorDash’s fastest growing & largest products, with people management of a small team of Technical Account Managers responsible for additional new bets in the integrations space.

You’ll drive strategic initiatives across multiple stakeholders, align technical and business teams, and ensure reliable and scalable integration outcomes. This is a role for a strong operator who can balance ambiguity, prioritization, strategy, and execution, and who’s excited to grow their career in a highly cross-functional and dynamic environment.

You’re excited about this opportunity because you will… Own the success of our DashPass Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders Identify, resolve, and escalate day-to-day integration-related issues Serve as the voice of DoorDash in managing external relationships with our DashPass partners, leading implementation and process improvement Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and develop strategies to build and scale our integration platform You’ll help define the integrations roadmap in collaboration with other product and operations owners We’re excited about you because… You balance execution and leadership – you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same You’re an operator at heart – you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one You think cross-functionally – you can align engineering, product, and operations teams while keeping external partners informed and supported You’re a structured problem solver – you break down complex technical and operational challenges into root causes and define clear action plans to resolve them You manage complexity well – you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes You see the forest and the trees – you have a keen eye on the details, but you also define long-term strategies that scale and compound over time You’re analytical and data-driven– you use metrics and analysis to prioritize, identify issues, and influence product direction You’re a great communicator – you tailor your message for technical and non-technical audiences, building trust across all levels Qualifications 6+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles Experience driving results in cross-functional environments with competing priorities Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders Hands-on experience working with tools like SQL to support analysis and issue investigation Excellent written, verbal, and interpersonal communication skills  Bachelor’s degree required

Applications for this position are accepted on an ongoing basis

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