A Career with Hang Seng BankHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.InsuranceHang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.We are currently seeking a high caliber professional to join our department as Manager, Digital Commercialisation and Engagement.Principal responsibilities:Analysing and understanding customer insights and market landscape for the formulation of digital engagement and propositionDefining customer experience and customer journeys for digital insurance and further monetisationManaging campaign, initiatives and projects end-to-end from creation, development, implementation to monitoring and evaluationWorking closely with external partners and internal stakeholders in distribution, channel, marketing, analytics and proposition to maximize customer and joint-business outcomesEmbracing customer centricity in every decision and action of our businessA Career with Hang Seng BankHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.InsuranceHang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.We are currently seeking a high caliber professional to join our department as Manager, Digital Commercialisation and Engagement.Principal responsibilities:Analysing and understanding customer insights and market landscape for the formulation of digital engagement and propositionDefining customer experience and customer journeys for digital insurance and further monetisationManaging campaign, initiatives and projects end-to-end from creation, development, implementation to monitoring and evaluationWorking closely with external partners and internal stakeholders in distribution, channel, marketing, analytics and proposition to maximize customer and joint-business outcomesEmbracing customer centricity in every decision and action of our businessUniversity graduate with degree preferably in business administration, marketing or communication related disciplineMinimum of 5 years' experience in insurance, advertising marketing, digital or customer insightStrong drive in customer centricity, with proven ability on the implementation of engagement activities, advertising marketing initiatives or digital projectsStrong self-motivation and ability to work under pressureData analytics and innovation mindsetGood communication and interpersonal skillsProficiency in both English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.

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University graduate with degree preferably in business administration, marketing or communication related disciplineMinimum of 5 years' experience in insurance, advertising marketing, digital or customer insightStrong drive in customer centricity, with proven ability on the implementation of engagement activities, advertising marketing initiatives or digital projectsStrong self-motivation and ability to work under pressureData analytics and innovation mindsetGood communication and interpersonal skillsProficiency in both English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.

#LI-HASE