Expected Travel: Up to 25%

Requisition ID: 11093 

 

About Teleflex Incorporated

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. 
 
Teleflex is the home of Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.
 
At Teleflex, we are empowering the future of healthcare.  For more information, please visit teleflex.com.

 

Global Functions – The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Manager, End Point Delivery role leads a technical team responsible for the recommendation, design, implementation, and support of the employee computing and productivity environments. Responsibilities include technical architecture oversight, estimating solution costs, managing deliverables of cross-functional team-members, troubleshooting complex issues, and delivering world class customer service.
This role will work closely with the Teleflex IT professionals, company decision makers, and vendors to deliver productivity enhancing technology solutions. 
Other duties may be assigned.
 

Principal Responsibilities Lead a high performing technical team focused on delivering solutions that meet the needs of the business and end user experience. This responsibility includes: Recruiting, interviewing, and hiring personnel. Evaluating personnel, making salary and promotional recommendations, and recommending activities for personal and professional growth to staff. Setting, communicating, reviewing and measuring performance against goals, objectives and development plans. Fostering a collaborative team environment that rewards innovation and leadership Lead team meetings and delegate assignments Ensure systems are regularly updated and security vulnerabilities are remediated in a timely manner Develop capital and operational expenditure plans for new and existing services  Lead technical teams in the development of systems requirements, design, and delivery Provide weekly and monthly updates to direct management team Provide technical leadership for business projects and initiatives Interface with business representatives, vendors, and other stakeholders for scoping projects and system requirements Ensure quality, compliance, regulatory and security requirements are met for new and existing solutions Ensure systems are documented for operations best practices and system maintenance Work with support teams to ensure proper transition of services Identify and address technical or operational gaps & inefficiencies Collaborate with project managers and stakeholders in development of project plans Manage issues escalated from downstream support teams ensuring SLA targets are met Be an advocate for the customer experience
  Education / Experience Requirements Bachelor’s Degree (B.A.) from four-year college or university; or equivalent combination of education and experience Minimum of 7 years in Information Technology, 2 years in a lead or supervisory role Maintains working understanding of technology across many disciplines Working knowledge of SOX and FDA 21 CFR Part 820 requirements Firm understanding of IT best practices and frameworks such as ITIL Understands technology trends and can identify how they relate to business needs Experience delivering technical documentation including functional requirements, design specifications, work instructions, and installation qualifications Proficient with Microsoft Office including Excel, PowerPoint, Word, Visio and PowerBI Technical areas of knowledge should include and not limited to the following: Microsoft Windows platforms Microsoft Office 365 Microsoft Configuration Manager, Intune, or comparable platforms Application packaging and delivery Automation Video Conferencing Cloud Telephony Security principles and best practices Enterprise network architectures Enterprise telephony and communications architecture
  Specialized Skills / Other Requirements Collaborative with strong interpersonal skills Ability to solve complex problems Ability to effectively communicate with employees and vendors at all levels of the business Ability to lead a technical team in the development of systems requirements, design, and delivery Ability to coordinate technical resources across multiple locations to accomplish goals Ability to educate and train team members Ability to learn new technologies and existing legacy infrastructure
 

TRAVEL REQUIRED: 20 %

 

#LI-LP1

At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

 

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

 

Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. 
© 2024 Teleflex Incorporated. All rights reserved.