Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To define, implement, drive and continuously improve the end-to-end pro-active client lifecycle management (i.e. Entrenchment) activities for in alignment with Group and Country Personal and Private Banking objectives (e.g., performance measures including financial drivers, transactability and product holding). To lead a team of entrenchment bankers to achieve the goals and set key performance measures aligned with strategic intent.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent

Experience Required
Personal Banking
Personal and Private Banking
More than 5-8 years
Experience in developing entrenchment, retention and optimisation functions in retail banking or a similar environment. Experience with implementing product or segment strategies and initiatives.

Additional Information

Behavioural Competencies:

Adopting Practical ApproachesArticulating InformationChallenging IdeasConvincing PeopleDeveloping ExpertiseEmbracing ChangeEmpowering IndividualsEstablishing RapportInterpreting DataProducing OutputProviding InsightsPursuing Goals

Technical Competencies:

Client Value PropositionsCoaching and MentoringFinancial Management (Financial)Risk ManagementStrategy Definition