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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. 

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The objective of the Finance Control Management Governance team is to establish the Operational Risk and Controls strategy for Finance, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. 

Finance is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.  

The Manager - Finance Governance will: 

Advise on execution plans for operational risk management within Finance, including Finance specific guidelines, project plans, etc.  Track issues with KRI limits and risk appetite for Finance to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems and escalate and flag concerns accordingly  Provide support to develop the operational risk framework to enable effective risk management and decision making in FInance  Manage details of specific risk and controls governance forums for Finance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums  Provide support to develop Finance-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs  Facilitate the understanding and use of the risk governance framework across Finance through regular communication  Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)  Aggregate reporting, approvals/exceptions and support "change-the-function" activities for Finance  Administer implementation of key areas training initiatives that align with Operational Risk Management  Facilitate processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials  Support sharing insights, better practices, themes, etc. across the enterprise  

 

Required Qualifications:   

3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities  Strong project management, communication, and interpersonal skills  Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards  Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively 

  

Preferred Qualifications:   

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous  Experience in at least one of the following:   Translating operational risk strategy and appetite into execution guidelines  Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds  Oversee the implementation of the operational risk governance frameworks   Communicating and ensuring understanding and adherence to operational risk procedures and standards   Facilitating the operational risk exam management processes  Experience in financial services industry 

 

ORMCM 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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