Work Schedule
Standard (Mon-Fri)Environmental Conditions
Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
The Field Service Manager is responsible for providing day-to-day management to a team of field service engineers, supporting and guiding the team to meet customer and service region objectives, and working closely with the Sr. Regional Service Manager to lead all aspects of field service support and customer relationship management in the region. In addition, the successful candidate will coach and mentor their team and may also help to deliver complete services on our CMD products.
Location: Northern California and Pacific NW Territory (OR, WA, NV, AK)
Minimum Qualifications:
Education:
A bachelor’s degree in engineering, science, or equivalent experience is required.5-8 Years Direct ExperienceFunctions and Physical Requirements:
Ability to safely lift 50 Lbs with assistance on occasion.Ability to bend, squat, stretch, and reach, daily in a service function.Maintain a valid driver’s license and safe driving record.Technical background of instrument repair in a laboratory and/or field service setting.PPI trained and certified, ideally an expert process manager
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our company is dedicated to providing assistance to customers in multiple fields, such as life sciences research, analytical problem-solving, enhancement of laboratory efficiency, diagnostics for patient health improvement, and the development and manufacturing of life-changing therapies. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Compensation and Benefits
The salary range estimated for this position based in California is $103,100.00–$140,000.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards