Summary Description:
Working with an emerging shared services organization, the General Ledger Manager is responsible for leading and supporting a Dover business segment's processing of general ledger transactions. While managing a team of accountants, this role is responsible for investigating and correcting escalated issues while maintaining positive relationships with internal and external customers, as measured by service level agreements and key performance indicators. This position reports to the Senior Manager and is based in Cebu, Philippines.

Essential Responsibilities:

activities from journal entry preparation, review, approval, posting, account reconciliation, and fixed assets activities ( such as: addition, CIP, disposal, retirement) to the consolidation of trial balances via Dover Reporting System (DRS). This in accordance to process standards.
2. Accountable for the attainment of performance metrics ( timeliness, accuracy, cost per unit ).
3. Leads the team in formulating and implementing a corrective action plan that brings performance to service level.
4. Reviews FTE calculation and identifies the required number of accountants for forthcoming process migration.
5. Responsible for the timely remediation of audit findings, process gaps, or observations.
6. Support the implementation of A3 or Just-Do-It continuous improvement projects
7. Perform quarterly access reviews for Longview, Cadency, Oracle, Perceptive software, shared network drives, bank access, and Blackline to prevent unauthorized access to financial systems.
8. Ensure all work instructions, process flows, cheat sheets, and video recordings are updated and stored at the central repository.
9. Prepare and maintain a business continuity plan (BCP) against the pandemic, transportation strikes, floods, technology disruption, and natural calamities.
10. Attend process transition meetings with the project management team ( or the Business Process Transition) to understand the challenges, issues, and risks impacting its timely close-out. Thus, work with cross-functional teams for proactive action.
11. Liaise between operations and clients to resolve customer escalations, issues and challenges. Performs root cause analysis and identifies optimum solutions to address client complaints.
12. Approves and manages team budgets intended for employee engagement activities and professional development.
13. Work with the human resources department for accountant training needs analysis and continuous professional education.
14. Approve schedule adjustments, overtime, and personal time-off requests before payroll processing.
15. Facilitate monthly team-wide meetings to cascade relevant information, actual performance / KPI scores, action plans, focus areas, and strategies to accountants.
16. Work with various operational teams or individual contributors to address process-related issues.
17. Reviews and approves employee performance evaluation as basis for annual merit increase (AMI) and bonus allocation.
18. Responsible for the timely remediation of audit findings and recommendations logged at Audit Board (AB).
19. Design a process backup system among the accountants to ensure work continuity brought about by employee absence out of emergencies or sickness during month-end or quarter-end closings.
20. Take ownership and accountability in controlling the team budget for employee training, development, and engagement.
21. Reviews and stamps final approval on all employee requests about overtime, personal time off, and change of schedule.
22. Facilitates monthly team-wide meetings to cascade relevant information such as operational action and tactical plans.
23. Promote a professional and collegial work environment conducive to employee productivity and welfare.
24. Report any potential fraud, misuse of funds, or integrity issues via the appropriate channel.
25. Participate in the screening process and render the final decision for open positions under his organization.

Qualifications: