Toronto
1 day ago
Manager, Human Intelligence
The opportunity We are looking for you or maybe someone you know…  Are you curious by nature? Do you always seek to understand human behaviors in your everyday life? Do you believe strategic communications can help make the world a better place? Do you think the world of research needs to change and adapt to a more complex and ever-evolving technology-enabled and data-driven world? Do you have an entrepreneurial mindset and are you energized by advising clients and teams on the opportunities associated with data and intelligence? If so, Edelman Data and Intelligence (DxI) is looking for you to join our team!  Your potential coming to life  Joining our team means you will…  Edelman Data & Intelligence (DxI) is looking for an inspiring Manager, Human Intelligence, to join our team.  The role will focus on providing insights and consultative support to our account teams to help drive business results for our clients.   Reporting to the Senior Director, Human Intelligence, the successful candidate will be a proven strategic research professional who will utilize their experience in quantitative (e.g., surveys, polls) and qualitative (e.g., focus groups, in-depth interviews) methodologies, as well as secondary research, to contribute to the growth of our DxI specialty.  You will have a solid background in research methods and strong skills across the entire project lifecycle, from scoping and costing stages, through to research design (questionnaire or discussion guide development), project execution, data analysis, and reporting. You will leverage your experience to drive the development of innovative and creative research methods, and to uncover insights that will provide clear direction in terms of communications planning and marketing program related decision-making for our clients. This position requires experience with various statistical methods that are necessary for interpreting data sets, as well as a passion for understanding their impact on human behavior and the big picture.You also have excellent organizational skills, unwavering attention to detail, strong abilities in PowerPoint and Excel, and are an expert at managing multiple assignments and deadlines simultaneously.   Beyond this, you are a clear communicator, an effective story-teller, and an adaptable collaborator who partners with internal and external stakeholders as well as your team members. You bring a positive attitude to the workplace, and you are eager to learn new things as well as to provide mentorship to junior support members on the team.People love working with you! Responsibilities:Provide high-level client service and consulting to Edelman account teams with a collaborative, solutions-oriented approach. Provide strategic counsel to clients throughout all stages of the research, measurement approach design, and/or performance planning Manage and oversee, with the support of junior staff, execution of research initiatives, including implementation of studies and responding to ad-hoc research requests.   Manage research budgets.  Support management of complex research and analytics projects from proposal writing and research design, analysis, and interpretation of results through to preparation of reports and delivery of presentations, delivering high quality work on-time and on budget, including leading junior team members who are supporting you across projects Effectively collaborate with external research vendors throughout the research process: data collection, data processing, and results reporting. Effectively distill data into coherent analysis, insights, and actionable recommendations in straight forward and simple language and communicate research findings in visually engaging PowerPoint presentations. Deliver compelling strategic insights, effectively communicate a narrative/story that provides actionable recommendations for the client that are aligned to their business and communications objectives. Lead, with the support of junior team members, Q&A of outgoing reports to ensure deliverables meet standards.  Create, build, and lead relationships with Edelman account teams and external clients to generate new Data & Intelligence business opportunities and build incremental/existing business. Participate in client presentations and support new business pitches specific to measurement strategy, campaign analysis, content optimization, etc. Lead day-to-day project operations including: project status updates, support on proposal development, project management, resource planning, etc.  Identify opportunities to integrate primary and secondary research approaches to provide holistic research support to Edelman account teams and clients. Provide inspiring leadership and mentorship for junior team members Stay informed about client industries including their technologies, products, target markets and competitors. Have a reputation as a strong "team player" and serve as a role model to more junior team members. Maintain strong internal/external relationships; support fellow team members. Qualifications:The Manager, Human Intelligence, must have around 4 years of relevant experience in market research, ideally from a communications or marketing agency.  A Bachelor’s degree or equivalent experience.  Experience with the development of research and measurement frameworks based on clearly defined objectives.  A demonstrated ability to think critically, solve problems, and develop a narrative based on data driven insights.  Strong project management skills, including timeline development and project scoping. Advanced skills in Excel, and the ability to understand and maintain data integrity.  Strong understanding of structuring and executing research, including SWOT analyses, industry trends analysis, competitive communications and marketing analysis. Proven ability to analyze, organize, and translate substantial amounts of data and information into clear and concise, story-telling focused presentations and plans. Strong PowerPoint design skills, including the ability to communicate quantitative data in a visually engaging way. Strong oral, written, and interpersonal communication skills, including strong skills in document and presentation development. Ability to collaborate, develop, and implement measurement strategies. Strategic yet creative thinker and self-starter, who is able to manage multiple projects simultaneously.  The team is here for you. Our team currently includes…Fun first attitudes – because what’s the point of doing great workifaren’t having fun? Career pathing on the mind – whether you plan to stay for 2 years or 20 years we put your development and career goals as a priority Open, accessible remote community – the best research happens with collaboration and sometimes that includes input from our non-research co-workers Broader communications exposure – you will get the opportunity to work alongside broader Edelman teams such as Corporate, Brand, Digital, Tech, Health, Public Affairs, and more Open minds for new ideas and methodologies – maybe it’s not broken, but that doesn’t mean we can’t make it better Level agnostic – doesn’t matter if you are the boss or an intern, we are all in this together Global Reach – we have researchers you can tap into around the world A Little More About Us:Edelman Data and Intelligence (DxI) is the global performance, research and analytics consultancy of Edelman, a leading global communications firm. Headquartered in New York with offices globally, DxI houses more than 450 consultants, strategists, researchers, data scientists, data visualization specialists, and analysts worldwide. Our specialists are method-agnostic and leverage the best of primary research, secondary research, advanced analytics, and business science to solve business and communications issues for our clients. As reported by the American Marketing Association (AMA) in their 2018 Gold Report, Edelman DxI is a top 50 U.S. market research and analytics firm. 
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