As the Information Risk Manager, you will work closely with different lines of defense to bolster our information risk management processes. You'll focus on evolving our assurance practices, standardizing procedures, and ensuring compliance with global information risk management standards.

Position Responsibilities:

Lead the development and refinement of the framework for reporting the organization’s risk posture.

Manage and perform scenario analyses to evaluate the impact of changes to the risk management framework.

Oversee the design and implementation of Power BI solutions to expand and optimize risk reporting capabilities.

Collaborate with cross-functional teams and stakeholders to gather requirements and ensure alignment with organizational goals.

Ensure the accuracy, consistency, and reliability of data across all reports and dashboards.

Provide strategic insights and actionable recommendations based on risk data analysis to inform decision-making.

Support the development and maintenance of the global Information Risk Management policies, standards, controls, and related risk assessment, oversight and assurance processes.

Support the standardization of information risk management activities by designing and/or researching best practices related to Information Risk Management assessment processes and tools.

Mentor and develop team members, fostering a culture of continuous improvement and professional growth.

Stay abreast of industry trends, best practices, and technological advancements in information risk management and data reporting.

Assist in developing the Information Risk Analysis strategy and framework.

Responsible for finding opportunities to improve data quality alignment across all functions/segments.

Proactively communicate reporting modifications and process changes to contributors based on senior management requests and personal observations.

Required Qualifications:

University Degree in Technology, Business, Risk Management, Auditing, or related field. A master’s degree or relevant professional certification is a plus.

Minimum of 7 years of experience in Microsoft Excel and Power BI, with a track record of designing complex reports and dashboards.

Expertise in controls, IT risk management, data analysis, metrics design/development and reporting for risk function, preferably in the financial services industry

Strong analytical, problem-solving, and decision-making skills, with a keen attention to detail.

Excellent leadership and communication skills, with the ability to influence and engage stakeholders at all levels.

Familiarity with risk management principles, frameworks, and methodologies.

Ability to Independently undertake projects of an intricate nature and ad-hoc requests as required.

Proven experience in a management role within information risk management or a related field.

Preferred Qualifications:

Experience with data visualization and business intelligence tools.

Knowledge of database management, SQL, and data governance.

Strong organizational and project management skills, with the ability to manage multiple priorities.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement