Manager, Infrastructure Engineering
Granicus
The Infrastructure Engineering Manager provides technical leadership to a team of Systems and Network Engineers and is also a strong technical contributor to the team. The team supports and maintains infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability. The ideal candidate to lead the team possesses strong systems/network triage and troubleshooting skills as well as a successful track record for communicating and working effectively within a team and with other groups. What your impact will look like hereLead a team of up to 8 Systems and Network Engineers; define and manage individual and team goals and assess individual performance Assist technical Product Owners in managing the team's work, prioritizing, removing blockages and improving the team's overall efficiency Coordinate closely with Cloud leadership and Technical Product owner(s) to define roadmap requirements, estimate work, and track progress Help team members solve complex/urgent problems and develop overall infrastructure architecture Provide technical insight to executive decision makers regarding infrastructure capacity, security, availability and performance Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks Identify and fix problem areas in the existing infrastructure enterprise-wide Ensure that the team executes quality changes; perform code and change request reviews as needed Participate in an on-call rotation as a manager escalation point Support incident management with infrastructure resources and coordinate escalations with third-party infrastructure vendors Ensure that all infrastructure resources and assets are logged and monitored along with appropriate actions for events Balance short term needs with enterprise security, availability and financial goals You will love this job if you haveYou have 5+ years of relevant experience in infrastructure administration and engineering You have 5+ years of experience leading a team of technical engineers You understand security frameworks such as ISO 27001, NIST 800-53 and/or FedRAMP You have worked in a large enterprise environment, providing systems and/or network support You are passionate about technology and keep abreast of technical developments in your field You have a successful track record in building relationships with cross functional teams to drive results and remove roadblocks You are a clear and consistent communicator with demonstrated leadership skills You adapt quickly to a changing environment Specific Infrastructure Experience: The ideal candidate has experience with several of following infrastructure technologies (bonus if your experience matches the specific products at Granicus in parenthesis): Virtualization and cloud computing (AWS, Azure. VMware) Network switches (Cisco) Load balancers (F5) Firewalls (Palo Alto) Asset monitoring tools (Firemon, LogicMonitor, Elastic) IDS/IPS (Palo Alto) DNS and IP Management (Infoblox) Server hardware (Cisco UCS) Network Storage systems (NetApp) Linux OS (Red Hat, Amazon Linux, Ubuntu) Windows Server OS SEIM tools (LogRhythm, Elastic) Container systems (Docker, Kubernetes, EKS) Security scanning tools (Nessus)
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