SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Manager, Investor Services

Location(s):

Mississauga, Ontario at 5255 Orbitor Drive

Toronto, Ontario at 200 Front Street West

Get To Know The Team:

SS&C is leading the way.  We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few.  We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeansYour Future: RRSP Matching Program, Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental LeaveDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C Learning InstituteExtra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Perform day-to-day supervision of a team including involvement in their performance appraisals and ongoing development.Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.Act as point of contact for clients and other internal service groups.Ability to handle and resolve escalated itemsCoordinate new client business meetings, clear communication of launch or conversion requirements.Ability to analyze, establish and review new client launch and conversion fund data in database.Work with external auditors and accounting to complete confirmation and due diligence requests.Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client serviceEnsure training is coordinated and implemented for staff, identify needs and action accordinglyAssist and lead department initiativesReview, understand and have ability to discuss fund PPMs/OMs and trade documents.Review/validate investor reporting and distribute to investorsReview/approve and release wires and maintain wire instructionsReview/process investor transactions in accordance with the Fund’s offering documents.Maintain database and dashboard to keep them accurate and current.Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.Perform database and application testing as warranted.

What You Will Bring:

Bachelor's degree or equivalent work experienceManagerial experience is requiredKnowledge of financial services/mutual funds/ hedge funds/private equity funds required.Good Knowledge of Microsoft Office ProductsProven ability to work under pressure and meet deadlinesStrong organizational and relationship building skillsProven training skills and adaptable to various software/database applications

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

#LI-LM1

#LI-HYBRID

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.