Sao Paulo, SP, BR
1 day ago
Manager, LatAm Registration Program, Latam Marketplace
Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Latin America Marketplace team! We are looking for talented Program Manager to support on Seller Experience through the Seller Registration journey. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices.

Key job responsibilities
As a Manager of Program team, you will be responsible to surface Seller Pain points and drive solutions by building collaborative relationships with various business, technical and operations teams. The Program Manager will work closely with various stakeholders to drive strategic operational initiatives that will have positive impact on our Sellers. He/She will review performance on key performance metrics, facilitate programmatic input for process and product improvement, and ensure accountability for strategic and tactical initiatives.
The key responsibilities for these roles include:
* Create mechanisms to coordinate a large group of local stakeholders to drive impactful project to completion
* Identify and analyze data on frequent basis to isolate issues, drive improvements with local and global teams, and prioritize competing program opportunities.
* Set up performance mechanisms and track performance.
* Conceptualize and drive program changes.
* Drive adoption of internal mechanism and seller-facing tools that drive long-term benefit.
* Addressing barriers through problem solving and coordination with stakeholders.
* Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership.
* Creating goals and related metrics, track progress, and manage through obstacles to achieve your objectives.
* Communicating performance, articulating root-cause analysis and linking to specific improvement areas.
* Incorporate best practices and lessons learned from other geographies or local competitors to define best-in-class customer experience.
* Anticipate bottlenecks, provide escalation management, make tradeoffs and balance the business needs versus technical constraints.
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