What you’ll need to succeed as a Manager, Learning Systems at XPO

Minimum qualifications:

Bachelor’s degree in Business Administration, Computer Science, Information Systems, Instructional Technology or related field, or equivalent technical service experience 5 years of experience demonstrating creativity and technical ability with the focus in  learning systems/technologies 4-5 years of recent experience in Cornerstone OnDemand Learning module administration in a production setting and working with LMS third party (publisher) content

Preferred qualifications:

3 years direct supervisory or management experience preferred Working knowledge of Service Now help desk system for support and handling of issues involving XPO University Knowledge of best practices for content design and development tools that engage learners and result in a positive learner experience Experience with Application Program Interface (APIs), business intelligence tools, SharePoint, and advanced systems integration (Reporting API to Google BigQuery integration a plus) Experience deploying learning management systems for a global company with a large number of hourly and seasonal employees

 

About the Manager, Learning Systems job

Pay, benefits and more:

Competitive compensation package Full health insurance benefits are available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan

 

What you’ll do on a typical day:

Oversee and manage the XPO University global system platform including: integrations, strategies, deployments, processes and associated governance and standard operating procedures Support a large base of end-users (over 35K) in North America, Europe, and India locations Lead the project management process for learning system programs and deployments across multiple, business units Foster partnerships and provide communication around learning system issues and opportunities; communicate across organizational boundaries from system end users through senior management. Prepare documentation and develop workflows to explain complex topics such as API integrations, data flow, system utilization and trends Establish close working relationships across the enterprise, including L&D, Talent Management, HR, Operations, and external vendors as needed Involve and/or obtain additional resources when needed (e.g., specialist teams or people for specific issues and opportunities) Provide leadership, training, oversight and development opportunities to the learning systems team (virtual and/or on-site) and support the internal XPOU Champions across business units Establish quality standards, testing (UAT) protocols, security roles, system notifications, and simple to complex reports and dashboards to ensure stakeholder needs are met Provides advanced level troubleshooting and solutions for training/learning content and data issues

#LI-Hybrid

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

 

Review XPO's candidate privacy statement here.