Manager, Learning Systems - Hybrid Requisition Id: 377444 Business Unit: Corporate Location: Charlotte, NC, US, 28277 **What you’ll need to succeed as a Manager, Learning Systems at XPO** Minimum qualifications: + Bachelor’s degree in Business Administration, Computer Science, Information Systems, Instructional Technology or related field, or equivalent technical service experience + 5 years of experience demonstrating creativity and technical ability with the focus in learning systems/technologies + 4-5 years of recent experience in Cornerstone OnDemand Learning module administration in a production setting and working with LMS third party (publisher) content Preferred qualifications: + 3 years direct supervisory or management experience preferred + Working knowledge of Service Now help desk system for support and handling of issues involving XPO University + Knowledge of best practices for content design and development tools that engage learners and result in a positive learner experience + Experience with Application Program Interface (APIs), business intelligence tools, SharePoint, and advanced systems integration (Reporting API to Google BigQuery integration a plus) + Experience deploying learning management systems for a global company with a large number of hourly and seasonal employees **About the Manager, Learning Systems job** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits are available on day one + Life and disability insurance + Earn up to 15 days of PTO over your first year + 9 paid company holidays + 401(k) option with company match + Education assistance + Opportunity to participate in a company incentive plan What you’ll do on a typical day: + Oversee and manage the XPO University global system platform including: integrations, strategies, deployments, processes and associated governance and standard operating procedures + Support a large base of end-users (over 35K) in North America, Europe, and India locations + Lead the project management process for learning system programs and deployments across multiple, business units + Foster partnerships and provide communication around learning system issues and opportunities; communicate across organizational boundaries from system end users through senior management. + Prepare documentation and develop workflows to explain complex topics such as API integrations, data flow, system utilization and trends + Establish close working relationships across the enterprise, including L&D, Talent Management, HR, Operations, and external vendors as needed + Involve and/or obtain additional resources when needed (e.g., specialist teams or people for specific issues and opportunities) + Provide leadership, training, oversight and development opportunities to the learning systems team (virtual and/or on-site) and support the internal XPOU Champions across business units + Establish quality standards, testing (UAT) protocols, security roles, system notifications, and simple to complex reports and dashboards to ensure stakeholder needs are met + Provides advanced level troubleshooting and solutions for training/learning content and data issues \#LI-Hybrid **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .