**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This position is responsible for the oversight and direction of the Training Development and Learning Support teams within Technical Operations Training. + Creates and maintains an equitable and inclusive work environment in which team members can thrive and contribute to team goals by being their authentic selves. + Leads a diverse team of employees and contractors who develop Tech Ops training programs, provide administrative support and training records management in the company Learning Management System (LMS) as well as manage travel logistics for personnel who travel to attend training. **What you'll do** **These are the essential functions of the job** _This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._ + _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact_ _Accommodations@aa.com_ _should you wish to request an accommodation._ **Maintenance Training Specialist Technical Functions** + Design technical and non-technical training courses and materials (both paper manuals and electronic presentations) + Develop and/or revise technical and non-technical training content + Deliver/facilitate technical and non-technical training courses + Develop and administer oral, written, and practical examinations/evaluations + Train the trainer (TTT), for example other specialists or designees + Maintain and complete training-related forms (e.g., rosters, attendance forms, student evaluations, proficiency records) + Provide technical assistance to other groups, in an advisory capacity, regarding aircraft maintenance and operational problems, new procedures, and procedural changes + Assist vendors in the design and development of technical training courses or curriculum **Maintenance Training Specialist General Functions** + Perform all functions in accordance with safety procedures and policies + Coordinate with other employees and stakeholders in order to accomplish work tasks + Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays + Complete job-relevant trainings + Adhere to government (e.g., DOT, FAA, TSA) regulations + Adhere to company policies, procedures, and performance standards + Follow instructions from supervisor + Perform duties that require general safety awareness (e.g., when working in an area with moving vehicles) + Use relevant electronic systems to complete work **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor’s degree in Education, Instructional Design, or other business-related fields or equivalent work experience + 5 years of relevant work experience **Preferred Qualifications- Education & Prior Job Experience** + Previous project management experience + Familiar with Articulate and Adobe Creative Cloud suite of training development products + Previous LMS administration experience + Familiarity with available training technologies and concepts + Working knowledge of aircraft maintenance training programs and related safety training programs and the regulation that govern them + Previous experience interfacing with regulatory agencies such as FAA, DOT & OSHA + Previous experience working directly with represented employees **Skills, Licenses & Certifications** + Proven ability to lead, motivate and develop direct reports + Intermediate skills with Microsoft Office to include Word, Excel, PowerPoint, and Outlook + Excellent verbal and written communication skills + Strong aptitude for working collaboratively with other departments + Must be able to work with deadlines, multiple projects, attend and conduct meetings and give presentations + Proven ability to effectively lead diverse team members and foster an equitable and inclusive work environment + Ability to effectively manage and successfully deliver multiple, concurrent projects + Previous experience in a training development or learning management role + Knowledge of curriculum design and multi-platform delivery methods + Ability to travel as appropriate **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.