Raleigh, NC, USA
5 days ago
Manager, MC Operational Excellence

Job Summary:

The Management Consulting Manager will be part of a Management Consulting team supporting projects in the areas of Technology Enablement; Business Process Improvement; Finance and Business Operations; in addition to Business Transformation and Operational Excellence efforts.


Job Duties:

Acts as primary contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified Provides exceptional client service and develops advanced level deliverables and/or solutions to client issues Establishes engagement budget, provides recommendations for project scope and underlying pricing changes, as needed Prepares periodic and timely billings, and manages adjustments to engagement realization, as needed. Identifies, grows, and maintains strategic relationships with client personnel, including members of client management  Prepares formal and informal presentations for client meetings Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her engagement leaders Participates in marketing and business development activities within practice Drafts proposals and reports, and completes research, when needed Administers project plans Communicates and oversees the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner  Gathers deliverables and distributes project documents appropriately Documents information from internal project meetings Identifies and tracks any gaps or issues in the project Schedules meetings with the management team and the project team Escalates any issues to management as needed Prepares and distributes change management and project communications Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Able to travel 25% to perhaps as much as 50% of the time, as needed Other specific duties as required by individual clients

Supervisory Responsibilities:

May supervise the day-to-day workload of other personnel on assigned engagements and reviews work products Acts as mentor to others, as appropriate
 

Qualifications, Knowledge, Skills and Abilities:

Education:

Bachelor’s degree, required;

Experience:

Five (5) or more years of professional experience , required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills or a strong understanding of Technology, Operations, or Finance functions, required Client facing consulting experience, preferred Project Management experience, preferred

Software:

ERP knowledge, preferred Knowledge of project management practices preferred

Other Knowledge, Skills & Abilities:

Excellent interpersonal and customer relationship skills Detail oriented Able to work in a deadline-driven environment   Capable of successfully multi-tasking while working independently or within a group environment Professional demeanor Strong problem identification and solving skills  Strong verbal and written communication skills

 

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.   National Range:  $105,000 - $132,000
Maryland Range:  $105,000 - $132,000 NYC/Long Island/Westchester Range:  $105,000 - $132,000  
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