Manager, Medical Staff Services

Position Highlights:

Position: Manager, Medical Staff Services

Hourly Pay Range: $38.67 - $59.94. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.

Location: Arlington Heights, IL

Full Time

Hours: Monday-Friday, 8:00am - 4:30pm

Required Travel: no

Job Summary

Provides management and leadership of the Medical Staff Services Department at an Endeavor Health Hospital(s).   Supports the governance structure of the Medical Staff and the Medical Staff Officers.  Operationalizes the Medical Staff Bylaws, Rules and Regulations for regulatory compliance and support of care provided within the hospital(s).  Works with local Chief Medical Officer to support local administrative and governance matters of the hospital.  Executes policy and procedures as they relate to the medical staff and advanced practitioners of the Endeavor system. Works in collaboration with the Central Verification Office and the Clinical Integrated Network to assure credentialing and provider data management is best in practice for the overall system.

What you will do:

Manages the hospital credentialing processes for all providers who require membership and/or privileges, in accordance with TJC, CMS, NCQA, DNV, IL state and federal laws, system and local policies.

Manages the data integrity of the provider files and works in collaboration with the CVO to ensure that data is current, timely, and best in practice.

Oversees the supervision of personnel which includes work allocation, training, promotion, enforcement of internal procedures, controls and problem resolution.  Evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.

Demonstrates ability to manage level of communication and diplomatic skills related to addressing confidential and sensitive physician matters

Supports and orients physician leadership in conducting and managing medical staff governance activities, meetings, in accordance with established Bylaws, rules and regulations, local and system policies.

Develops annual department budget, monitors monthly expenditures and implements corrective action when necessary to meet budget targets.

Acts as resource to the Chief Medical Officer, Chairman, and other clinical leaders as requested with governance matters.

Supports Graduate Medical Education and Emergency Room Call Schedules (facility specific) as required.

What you will need:

Education: Bachelor’s Degree or equivalent experience

Certification: Both Certifications preferred or attained within three years of hire. National Association of Medical Staff Services (NAMSS). CPMSM – Certified Professional in Medical Services Management. CPCS – Certified Provider Credentialing Specialist

Experience: 5 years of medical staff credentialing experience required, management or lead role preferred.

Unique or Preferred Skills:

Superior organizational skills and ability to multitask and excel at time management.

Ability to develop agenda, organize and lead a senior leadership meeting and document in minutes.

Ability to delegate tasks to employees effectively to optimize performance and turnaround times

Ability to investigate, analyze, draw conclusions, and present to leadership

Ability to effectively communicate, both orally and in writing

Participate in a multi-team environment and foster a positive, team approach

Knowledge of related accreditation and regulatory certification requirements and relation to current practice. 

Knowledge of provider privilege standards, medical terminology, anatomy and physiology

Ability to develop tools to orient and train employees and physicians.

Ability to participate in regulatory surveys, present items and receive feedback from surveyors

Ability to operationalize the medical staff bylaws, rules and regulations for the medical staff and hospital leadership

Environment

Work on a computer 80% of time

Work on site at various locations, attend meetings and evening events as required.

Benefits (For full time or part time positions):

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.