About Us
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What you’ll Do
The Northern Region Human Resources Manager is a strategic partner to the QLD and NSW operations and support functions by providing expert guidance and support aligned with Americold objectives and values. The Northern Region HR Manager will work closely with the Director of HR, HR Function, Management and Associates to create and improve work relationships, increase productivity and foster engagement whilst ensuring compliance with policies and best practices within the HR space.
A strong people culture and safe work environment will be created by:
Essential Functions:
Partner with the Director, Human Resources and the HR Team to design and implement strategies that align with Americold objectives. Support the wider HR Team in developing HR strategies that enhance Americold’s corporate culture and business needs. Coach and guide managers in HR issues, offering guidance and conflict resolution support. Conduct Investigations and handle employee grievances in line with Company policy as appropriate legislation. Functions as HR contact for communication and implementation of corporate initiatives in the field. Facilitate continuous improvement via evaluation of current processes and procedures Lead training on company policies, procedures, benefits, and management development - Where required Coordinate relevant site Enterprise Bargaining / Collective Agreement negotiations, in conjunction with Director HR & site leadership Facilitate and Support performance management programs to enhance employee growth and engagement. Assist with creating development plans where required and provide guidance on appropriate training. Ensure compliance with local, state and federal laws and regulations. Develop, review, implement, and communicate HR policies and procedures. Advise business on legal and compliance risks where required. Act as a change champion, guiding leaders and employees through organisational change Maintain relationships with preferred employment agencies. Establish relationships with Unions and employee delegates Drive a harmonious industrial relations environment by ensuring procedural fairness and delivering best practices.
What Experience and Education You Need
7+ year’s operational HR management experience. Proven experience in Industrial Relations environments Experience within Warehouse and Logistics would be advantageous Experience leading a successful Human Resource Team Tertiary qualifications in Human Resources or Business are desired but not essential. Certificate IV in Training and Assessment (Desirable). Lean Six Sigma certification (Desirable). Excellent communication and interpersonal skills with the ability to consult, influence and deliver HR solutions. Intermediate computer literacy, including Word, Excel, PowerPoint and Outlook. Able to travel to sites and interstate travel when necessary. Experience working independently in an operational HR role. Ability to work in a cold/chiller environment due to the nature of the business.
What Could Set You Apart
Ability to work in a fast-paced, deadline-oriented environment. Ability to communicate effectively with a variety of individuals Ability to reason, negotiate, instruct, persuade, or speak with others Ability to pay close attention to detail. Strong interpersonal skills and judgment in communicating with staff. Excellent written and oral communication skills. Proven ability to juggle multiple tasks simultaneously. Ability to solve complex problems. Must have a very strong customer service orientation with a high sense of urgency in meeting objectives and deadlines.
Physical Requirements
The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Must be able to sit for long periods of time, with frequent interruptions, with the ability to maneuver through the process of sitting, getting up and down from chairs, reaching, or bending. Must be able to demonstrate manual dexterity with hand and finger movements for typical office work. Must be able to verbally communicate, audibly understand and comprehend, and visually identify the important elements of completing assigned tasks. May require travel by automobile and airplane. May require a visit to facility operations in temperatures at or below freezing. May carry loads related to travel and occasionally lift, carry, position, or move objects weighing up to twenty (20) pounds. Demonstrated ability to identify and solve problems in a fast-paced environment where deadlines and scopes may change regularly while maintaining accuracy. Demonstrated ability to self-start with little or no direction preferred. Must be able to relate to others beyond giving and receiving instructions sufficient to partner with colleagues without exhibiting behavioral extremes.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.
What We Offer:
Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.