Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Offer Product Manager Technical

Overview:
Mastercard Offers delivers insight-driven targeted and un-targeted offers to brands and consumers around the globe, creating unparalleled preference and engagement that is a key contributor to Mastercard’s Data & Services organizational growth and success. The Offers product aggregates offers from multiple sources and uses a cardholder’s past spend and transaction history to rank and determine the most relevant offers for each individual cardholder.
As a member of the Product Development team, you will focus on building the features and capabilities that help programs connect cardholders to merchant brands via our partner publishing channels. Specifically this role be responsible for supporting and driving capabilities and initiatives around merchant intake and onboarding.

Job Description:
•\tDrive initiatives to grow revenue and merchant engagement in the Loyalty Offers space
•\tArticulate the business context and manage end-to-end transaction flows for active project
•\tLeverage platform capabilities, integration patterns, and organizational assets to devise technical solutions to customer problems
•\tMaintain and prioritize two iterations of user stories and adjust priorities based on incoming requests.
•\tDefine initiative-level requirements for the long-term backlog and assess external integrations for feasibility.
•\tDefine and elaborate business capability initiatives, epics, and features, setting clear acceptance criteria.
•\tUnderstand and apply relevant technologies, CI/CD practices, and release methodologies to effectively manage work.
•\tCommunicate and influence effectively by building strong relationships across internal and external teams.
•\tContribute to BizOps playbook documentation for release and support
•\tEnsure accuracy in customer-facing documentation.
•\tCollaborate with Commercialization and Market Enablement teams to identify and create the various consumer touch points that drive the optimal engagement experience
•\tEnsure accuracy in customer-facing documentation.
•\tDefine and drive integration and release strategies with engineering, including end-to-end test strategies and go-live migration
•\tUse runtime metrics of their services in market as a feedback loop into the backlog and balance the priorities against new feature requests

Requirements/Experience:
Position requires experience as a PMT, engineer, or related.
Qualifying experience must include:
•\tExperience in managing product integration and transaction flows with a strong grasp of performance data analysis
•\tProven ability to prioritize and manage a feature roadmap, adjust priorities, and refine technical requirements
•\tVery comfortable using product lifecycle management tools to facilitate product development discipline (such as JIRA, ALM, Aha or New Relic)
•\tWorking with engineering teams in scrum or agile methodologies to ensure clarity for predictive delivery
•\tPassionate about writing Business Requirement Docs, Product Requirement Docs, or User Stories to ensure good product development
•\tPassionate about organization and inter-dependency mapping, ensuring successful release planning and delivery across teams
•\tProficiency with Microsoft Tools (i.e., PowerPoint, Excel, Teams)
•\tDemonstrated autonomy, problem-solving capabilities, and an ability to manage multiple priorities effectively.
Ideal candidates will also have experience in:
•\tAd Tech/Mar Tech
•\tUnderstanding of cloud technologies and services
•\tIdentifying, sourcing, and working with 3rd party providers or vendors
•\tWorking for a global, highly matrixed organization that regularly interacts with various regions in different timezones.
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Total Base Pay Range
119,000.00 - 190,000.00 USD Annual

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.