Manager, omni-channel marketing (category management)
Purpose & Overall Relevance for the Organization:
Defines local short and medium-term objectives for the respective category. Implements global & hub GTM strategies in a locally relevant way, considering different consumer needs and distribution channels.
Drives cross-functional marketing execution. Influences the development of global GTM strategies through providing clear and relevant commercial input in terms of local consumer needs, market particularities, and channel needs.
Collaborates regularly with hub counter parts to identify business opportunities in the market and to maximize net sales and profitability (within global and hub strategic parameters) and drive end to end CTC process.
Key Responsibilities
Category Merchandising
Deliver a powerful, complete, compelling, commercially viable local category range plan for the category assigned to support overall brand strategy, purpose and country business direction.
Develop a focused channel & account strategy for category responsible-for with consideration of product & price positioning, store locations, customer profiles and trade dynamics of each channel and/or key accounts. Deliver accuracy in category range that caters to the channel and market’s needs with competitive pricing and profitable margins. Define the product distribution strategy based on channel and/or account’s profile through clear global/hub guidelines and down to door level. Manage category financial targets via delivering category forecast aligned with country business plans – focusing on net sales, margins, inventory, sell-out and market share; and device ways to achieve these targets.Align with SEA counterparts on category direction, retail launch cadences, allocation and range support.
Go-to-Market Process
Contribute as part of the Omni-Channel team to deliver the best possible seasonal Go-to-Market calendar process.
Streamline Go-to-Market processes and provide feedback to SEA on process improvements to deliver accuracy in forecasts and buys when and where needed.
Align with in-country channel stakeholders on key Go-to-Market milestones and deliverables.
Work with cross-functional teams – Brand communication and Visual Merchandising on calendar and campaign activation plans.
Support Customer meetings for category of responsibility (i.e pre-lines, sell-in etc.) by finalizing Channel Segmentation guidelines, providing a comprehensive sell-in package, catalogue and recommendations to drive local business needs
Support on in-country sample management for seasonal sell-ins and buy processes.
Category Performance
Uses category data analysis to action on gaps and opportunities on the assigned categories (pre-season and in-season).
Responsible for Sell-Through of category assigned and its campaigns and key products, triggering actionable points based on results with the objective of achieving targets.
Drive category strategies through locally relevant executions, liaising well with country Brand activations teams (Brand comms, Visual Merchandising and Digital activation).
Monitor market trends and competitor activities to identify opportunities and gaps that would develop/support local market growth.
Lead all creation needs, validate SMU (product special make-up) requests for Philippines and leverage on SEA creation channels and Lockeroom to fulfill country needs to support business
Follows in season brand calendar with related teams (Supply Chain, Channel Leads, Brand Activation and Omni Channel) and takes actions for execution of the calendar.
Support Seasonal Category activation and Franchise calendar, including being consultant for Account SWB calendar
KPIs
Market Share
Market P&L for category (NS, Std margin, Contribution)
Sell-out all channels
3-5 year category plan : achievement of key initiatives
Brand and key categories NPS
Execution excellence in brand concepts/ stories
Key Relationships
Internal: SEA Area Category Management, SEA Marketing Operations, SEA Purchasing and Product Supply, SEA Brand Activation, SEA eCom; PH Omni-Channel, Own Retail, eCommerce, Franchise, Wholesale, Brand Communications, Visual Merchandising, Digital activation, Supply Chain and Customer Service teams
External: Account Customers, Retail
Who we are looking for
Knowledge, Skills and Abilities:
Strong business and process knowledge and skills
Result oriented
Strong problem solving ability
Planning and organizing skills
Relationship management
Project management skills
Data analytical and strong numerical skills
Strong presentation and communication skills
Education / Minimum Qualifications:
Bachelor's Degree or Post Graduate Degree in Marketing, Sales or Management or Business
Professional Background/Experience:
Functional: At least 2-3 years of brand and/or product category management
Industry: Experience in consumer products, preferably Retail or FMCG
Proficient in excel, e.g., formulas such as vlookup
Knowledge on data analytics program a plus, e.g. PowerBI
IT:
Outlook: Intermediate
Word: Intermediate
Excel: Advanced
Powerpoint: Intermediate
Language Skills:
English: Fluent