Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 

Work Shift:

Varies (United States of America)

Scheduled Weekly Hours:

40

Union Position:

No

Department Details

3+ years of experience in a similar role with restaurant management or applicable experience that fits the role.
Proficiency with Microsoft Office.
Strong organizational and communication skills.
Strong ability to multitask.
Comfort working with multiple groups within business.
Ideal candidate has experience with menu costing, bartending and ServSafe certified. If not certified, will provide training and certificate.

Summary

The Operations Manager (General Manager) - Blue Rock will lead and direct the daily operations of a hospitality and/or Food and Beverage venue located at the Sanford Sports Complex and consistently deliver an exceptional guest and employee experience alongside the Operations Director and the rest of the management team.

Job Description

Lead and develop the front of house (FOH) and back of house (BOH) teams; and assist the Operations Director in driving sales, managing costs, growing the business; with a focus on leading the opening shift process; food ordering, inventory and price updates; recipe build maintenance; BOH systems, receiving and storage including sidework and organization of those areas. Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience. Provide guidance and leadership to hourly and management teams and respond immediately and effectively to guest and employee needs and feedback. Maintain proficiency in job functions of all FOH and BOH positions and provide active back-up support when business needs require. Assist in managing costs, driving sales and growing the business in support of financial goals. Partner with management team to interview, hire, onboard, train, schedule, supervise and develop employees. Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.

Perform opening sanitation checklist, pre-shift line check and shift walk-throughs. Balance, pare and maintain security of all cash banks. Prepare for and conduct pre-shift and other employee meetings. Ensure repair and maintenance needs are addressed. Understand and follow the food allergy procedure and special orders/restrictions. Ensure proper food storage, quality and presentation standards, including temperature controls. Monitor and ensure the venue and the team's compliance with policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management). Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high-cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.

Qualifications

Bachelor’s Degree required. In lieu of degree, leadership may consider eight years of applicable experience.

Additional requirements include but not limited to:

3+ years of experience in a similar role with restaurant management or applicable experience that fits the role.Must be 21 years of age or older to meet age requirements for this position Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business Ideal candidate has experience with menu costing, bartending and ServSafe certified. If not certified, will provide training and certificate 

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.