Memphis, TN, USA
7 days ago
Manager, Operations
By nature of the expanse of expertise and hands-on application of the various tools and processes, SQMS roles are considered opportunities for developmental candidates for future Operations Managers, Plant Managers and Director roles.

Your Opportunity as the Operations Manager

Leads the Peanut Butter processing and packaging operations and functions as a member of the site leadership team. Own all results including safety, quality, productivity, cost, delivery, sustainability, and organizational capability. Lead targeted initiatives to drive continuous improvement across the site.

Location: Memphis, TN plant

Work Arrangements: 100% on-site

In this role you will:

Support and foster our Company Culture through role modeling our Basic beliefs and Our Commitment to Each Other

Responsible for all processing and packing operations

Responsible for meeting or exceeding safety, quality, productivity, cost, delivery, sustainability, and organizational capability targets

Responsible for development and effective management of the operation’s budgets

Responsible for department staffing and leadership development.

Work with all plant functions, including departments and pillars, to ensure all production needs are met

Coordinate activities to increase Autonomous Maintenance knowledge throughout the plant; utilize Autonomous Maintenance to improve Operations measures

Achieve an excellent understanding of operational capabilities and product flow including all inputs and outputs

Collaboration with all pillars and maintaining a healthy relationship between Operations and pillars

Identify and eliminate losses from the operation; lead in solving issues to cause and implement improvements; utilize Critical Thinking tools

Participate in the annual Site Master Planning process

Develop and deliver Department Master Plan; manage the implementation

Support HPO (High Performance Organization) vision and work system and develop a plan to move the workforce in the direction of the vision

Support SQMS (Smucker Quality Management System) continuous improvement programs and model behaviors

Facilitate the DDS (Daily Direction Setting) meeting with a focus on identification of losses and assignment of in-depth failure analysis, when appropriate.

Analyze production capacity to ensure strategies that support customer demand

Coach the management of capital projects to improve Operations measures in the areas of capacity growth, production efficiencies, Quality, and Safety

Collaborate with Innovation Teams to support the development, testing and launch of new products

Ensure that essential business information is routinely and clearly communicated so employees clearly understand the operation’s Vision and results toward achievement of goals

In conjunction with the HR Manager and Plant Manager, effectively manage employee relations issues

Professionally represent the site to all constituents and stakeholders, including but not limited to: Internal Corporate Business Partners; Customers; Vendors; Contractors; Regulatory Representatives, etc.\

Model continuous improvement by implementing systemic changes.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

Bachelor's degree

5+ years of manufacturing experience

Experience building a high-performance work culture and systems

Experience leading multiple departments simultaneously to reach a common goal

Expereince driving safety and quality metrics through production

Strong priority setting and problem solving

Work effectively across organization boundaries and with diverse teams

Additional skills and experience that we think would make someone successful in this role:

Food manufacturing industry experience

Ability to be flexible in changing business needs

Weekend work will be expected on an as-needed basis to support key initiatives

Excellent interpersonal skills and ability to communicate and develop effective working relationships across all levels of the organization

Learn more about working at Smucker:

Our Total Rewards Benefits Program

Our Thriving Together Philosophy Supporting All Impacted by Our Business 

Our Continued Progress on Inclusion, Diversity and Equity 

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