Position: Manager, Operations
Job Location: 850 Cherry Avenue, San Bruno, CA 94066
Duties: Manages one or more work streams for the operations organization by designing project plans ; organizing project timelines and deliverables; facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives; recommending appropriate operational processes ; developing and managing project requests and timelines by establishing project requirements; communicating project status, details, timelines, and available resources; planning and executing resource allocation; finalizing, approving, and delivering projects; taking corrective action as necessary to drive project results; communicating project plans and deliverables to key stakeholders ; identifying root causes and developing potential solutions for initiatives; and making recommendations based on data and observation. Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development. Manages activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data accuracy. Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple businesses, functions and/or time frames with new or existing tools; and partnering cross-functionally with product management, merchandising, engineering, and other groups to drive projects. This position does not supervise employees.
Minimum education and experience required: Master’s degree or the equivalent in Business Administration, Engineering (any), Operations, Information Systems, or related field; OR Bachelor’s degree or the equivalent in Business Administration, Engineering (any), Operations, or Information Systems, related field and 2 years of experience in operations, project management, or related area.
Skills required: Experience designing and building dashboards in Tableau, PowerBI, Looker, and Data Studio to aid decision making. Experience with statistical analysis, including descriptive statistics, correlation, regression, and confidence intervals. Experience optimizing last-mile delivery operations to drive operational efficiency. Experience minimizing costs using dynamic routing and pricing techniques. Experience managing and cleaning data using Python and SQL. Experience designing and implementing scalable and efficient automations using Robotic Process Automation (RPA), Python, and Streamlit. Experience optimizing cloud based architectures using Google Cloud Platform (GCP). Experience migrating data warehouses to BigQuery. Experience documenting and creating roadmaps using Microsoft Word, JIRA, and Asana. Experience with Relational Database Concepts: SQL and MySQL. Experience with experimentation techniques, including simulation and A/B testing. Experience developing metrics and Key Performance Indicators (KPIs) to measure performance. Employer will accept any amount of experience with the required skills.
Salary Range: $128,398/year to $169,000/year. Additional compensation includes annual or quarterly performance incentives. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location) and Stock equity incentives.
Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Wal-Mart is an Equal Opportunity Employer.