Manager, Operations - Eddystone Location: Eddystone, PA, US, PA 19022 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! About the role: Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate. The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) in order to meet short, medium and long term production goals. The Operations Manager sets and monitors performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity. They ensure and nurture a culture of “Safety, Food safety First and Quality Always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). They have the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality) The Operations Manager ensures compliance with all relevant regulations on a country, local or global level, and constantly seeks improvements through lean principles and people capabilities development towards achieving best in class performance. Key responsibilities include: + Ensure that production targets are met, and the facility operates efficiently, safely, and in compliance with all relevant regulations. + Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance. + Work with the QA department to implement, execute and maintain the quality management system. + Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall master plan. + Hire and develop people: providing learning, growth, building culture and a strong cross functional collaborative approach. + Be a leadership role model living Barry Callebaut values and practicing servant leadership + Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards. + Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste. + Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions + Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes. About you: + Bachelor or Master Degree in Engineering or similar Technical field + English fluency (advanced) + Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc. + Strong technical background supporting continuous improvement work environment + Proven business and people management skills + Experience in Leading operational teams + Detailed knowledge of plant and manufacturing functional disciplines + Change Manager seeking Continuous improvement through lean principles and people capabilities development + Strong interpersonal and communication skills + Knowledge of latest quality and safety laws / regulations + Can prove strong focus on procedures (standardizing) + Good problem-solving abilities + Experience in Integrated Work Systems (IWS) a plus + Acts as a servant Leader + Excellent communication (written and verbal) skills both upward and downward + Works well under pressure, enabling team to thrive under all circumstances + Strong attention to detail + Strong analytical and problem-solving capabilities + Comfortable with managing positive change + Self-starter and results driven mind set and discipline to sustain results + Multitasking and time-management skills + Change Manager seeking continuous improvement through people capability development What you can expect from Barry Callebaut: + Competitive salary and comprehensive benefits package + Paid time off, plus 12 paid holidays, plus your birthday off + Environment that welcomes workplace flexibility + An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum! + Ability to grow personally and professionally within an organization that values development and internal career growth + Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? 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