JOB SUMMARY
The Manager, HRT Analytics will be instrumental in shaping and executing the redesign of the overall HR analytics strategy. This includes actively contributing to the formulation of a comprehensive analytics roadmap, aligning HR analytics initiatives with broader organizational goals, and collaborating with leadership and Centers of Excellences to ensure that data-driven insights drive strategic decision-making. This role will require a strategic mindset to not only address current business needs but also anticipate future analytics requirements, ensuring that the company remains at the forefront of leveraging HR data.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experienceAct as liaison between HR Technology, various Centers of Excellence (COE) and/or external Vendor teams by planning, conducting and directing the analysis of highly complex business problems to be solved by technologyServe as subject matter expert and ensures effective management of current and future HR systems, processes and programs through analysis and assessment of business needs and system capabilitiesPartners with senior management to acquire / assign necessary resources from cross-functional teams, evaluate potential projects, and build senior management supportResponsible for communicating project statuses to senior management team, COEs, and executive sponsorsResponsible for building and maintaining relationships with the COEs, external vendors and internal technologyEnsures that analysts who function as the first point of contact for the team provide quality service to the organizationDevelop business requirement definition and functional specifications for HR Systems development, modifications and/or configurationsConduct work flow analyses, evaluating systems changes required to support processes, and designing and implementing test plans to validate those changesProduce enhancement support documentation and/or end user training guides to support all processesAdhere to SDLC, HRIS change control practices/processes, SOX policies and practices, and audit requirements and proceduresManage external vendor relationships including maintaining awareness of vendor strategic direction and impacts to Charter HR Systems product updates and enhancements and manage vendor deliverables as it relates to technology changesAct as escalation point for Tier II and Tier III production issues that cannot be managed by Support AnalystCollaborate with the HR Technology management team to manage HR Technology projects, assign resources, conduct feasibility studies, scope and budget requested changes, establish project milestone dates (requirements, development, testing and implementation), escalate testing issues and discuss and document overall project statusProvide consultative systems services on projects that span various functional areas at Charter (Payroll, Finance, Internal Technology, HR, etc.)Advise on HR business/system processes and impacts, and partner with appropriate groups to achieve business needsDesign, build and extract large and complex data sets while partnering with HR, learning and Recruiting teams across business linesWork closely with HR leadership to understand division and Port-wide priorities and initiatives and determine what data and analysis can be most beneficial in supporting organizational effortsAnalyze and portray information based on a host of HR-related data and performance indicatorsDevelop reports, prepare analyses and make predictions based on data and analysisPrepare recommendations for decisions based on data and analysisPresent both high-level and detailed information to a variety of audiences in a variety of formatsAssist HR Strategic Business Partners with their information needs around workforce planning and other effortsDesign and maintain ad hoc and standard reports for ongoing customer needsServe as subject matter expert and ensures effective delivery of human capital data and reporting solutions sourced from Talent Systems (e.g., iCIMs), Human Capital Management (HCM) systems (e.g., Peoplesoft, Oracle HCM), workforce analytics platforms (e.g., Visier, Oracle Fusion HCM Analytics) through analysis and assessment of business needs and system capabilitiesConsult with customers to identify HR reporting requirements and address business data needs; manage construction of ad hoc or recurring reports and scorecards, partnering with the Human Resources Technology team to develop ongoing system-based solutionsPerform project management duties as needed to support data collection projects and the implementation of new reporting resourcesWork with large volume, heterogeneous data setsVisually present and communicate compelling data, analysis and findingsParticipate in implementation projects for new enterprise technologiesVisualize and report data findings creatively in a variety of visual formats that appropriately provide insight to users.Collaborate cross-functionally with business stakeholders to analyze and understand human capital managementPerform other duties as requested

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Working knowledge of Human Resources Operations across multiple functionsAbility to apply a broad, integrated perspective when planning, problem-solving and assessing cross-functional impacts; this includes identifying critical steps, activities, and upstream/downstream impactsDemonstrated interpersonal, written and public speaking skills with ability to communicate complex information to all levels of the organizationPrevious people leadership experienceAnalytical skills as well as writing, presentation and data visualization skillsAbility to prioritize work streams to achieve the maximum business valueMust be self-motivated, results-driven, and able to work with minimum supervisionDemonstrated statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms skillsProficient in SQL Query, Excel and Tableau

Required Education
Bachelor’s degree in Business Administration, Computer Science, Operations Research, AI, Statistics, Economics, Quantitative Analysis or other related field (e.g. BI and/or database management certifications) or equivalent combination of education and experience

Required Related Work Experience and Number of Years

Data manipulation and statistical modeling experience in a large scale data, transactional, and real time networks and systems - 5+Business Intelligence project management - 3+HR ERP application and data reporting experience (e.g., PeopleSoft, iCIMs, Oracle HCM) - 2+HR Analytics application experience (e.g., Visier, Oracle FAW) - 2+Management or leadership experience - 2+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Business Intelligence and Analytics Solutions project

Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+

WORKING CONDITIONS
Office environment

HDA502 2024-35015 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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