At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
CVS Health is on a mission to transform healthcare. With a shared purpose to bring our heart to every moment of your health, we are building new ways to care for our communities, leveraging our brick-and-mortar footprint of 9000+ stores. At the heart of this strategy lies the privileged relationships between our colleagues and our customers. As we seek to simplify a complex healthcare system for the patients we serve, while providing meaningful work that differentiates us from other retail employers, empowering our people plays a critical role to business success.
The Pharmacy Workflow Innovation team is a dynamic team within Retail Store Operations aimed to support the business and our retail colleagues while upholding and reinforcing regulatory and compliance standards. This position involves identifying and designing opportunities to address business challenges. This colleague designs solutions for business problems and works as part of a larger team that is making larger workflow change while keeping our colleagues at the heart of everything we do. By providing data driven insights to inform key initiatives and evolve the colleague experience by designing innovative new programs. This position will routinely interact with many of the following groups: DDAT, Pharmacy Operations, Growth, Regulatory, Legal, Quality & Safety, Field Leadership and Enterprise partners.
Primary Job Duties & Responsibilities:
Tactical Project Execution
Collaborate on the creation of strategic roadmapsExecute on tactical steps within project plans with minimal supportPartner across departments in the enterprise to support the execution of project plansPartner with DDAT to develop requirements, test & certify the solution, launch it to chainPartner with Sr. Manager to communicate plans, risks, and opportunities from working team up to executive leadershipField Support and Communication Strategy
Support the implementation team in writing field communicationsManage help desk & field questions related to projectSupport the creation of field & corporate facing materials such as:Colleague trainingSr Leader Field meetingsAd-Hoc Analytics
Support reporting and analysis for deep dive/follow up questions related to progression towards shared goalsTranslate data insights into meaningful insights and actionsRequired Qualifications
5+ years of full-time work experience in a retail and/or corporate environment5+ years’ experience building high-performing teams5+ years’ experience engaging and inspiring teams to achieve both short-term, and long-term goals5+ years’ experience influencing without authoritySelf-directed requiring little directionKnowledge of retail pharmacy operationsLeverages a continual improvement mindset to create simplicity and improve the colleague and customer experienceStrong interpersonal skills as demonstrated by successful collaboration to achieve shared goalsStrong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlinesStrong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business mattersStrong communication skills in both formal and informal writing and speechDemonstrated growth mindset and willingness to learn and accept feedbackProven track record of high performanceRegular and reliable attendanceAny additional tasks as directed by supervisor or managerAdvanced skills in Microsoft Word, Excel, PowerPoint, and OutlookOccasional travel may be requiredBachelor’s degree, or equivalent experience
Preferred Qualifications
Education
Bachelor’s degree or equivalent relevant experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.