Primary responsibility is to lead a team of Process Improvement Senior Engineers/Engineers helping Sentara make significant changes in clinical or operational processes with a strategic or operational focus. The manager will interface with senior leaders and help identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology, assign appropriate team members and ensure projects are conducted successfully. Responsible for the design, project planning and implementation of process improvement projects (Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, etc.) which cut across divisions and departments. Manages multiple projects for multiple senior leaders simultaneously and be able to prioritize to meet tight timelines. Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people. Responsible for managing staff personnel to include coaching, mentoring, and annual performance evaluation. BS degree in Engineering, Business, Nursing or related field with 8 years of experience in Healthcare Process Improvement or MBA, MHA, MSN, MA or MS with 5 years of experience in healthcare process improvement, management/operations or finance. Six Sigma Black Belt certification required or 8 years of experience in Healthcare Process Improvement. Must understand the operational, financial, and human resource implications of large-scale change efforts. Previous successful experience with large-scale change efforts required.Bachelor's Level DegreeProcess Improvement 8 yearsWritingTroubleshootingTime ManagementTechnology/ComputerSystems EvaluationSystems AnalysisSpeakingSocial PerceptivenessService OrientationScienceReading ComprehensionQuality Control AnalysisProject ManagementPersuasionMonitoringMicrosoft WordMicrosoft ExcelMgmt of Staff ResourcesMgmt of Material ResourcesMgmt of Financial ResourcesMathematicsLearning StrategiesLeadershipJudgment and Decision MakingCritical ThinkingCoordinationComplex Problem SolvingCommunicationActive ListeningActive Learning