Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Management

Manager, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard's Global Acceptance team focuses on making Mastercard the best way to pay everywhere. With our powerful suite of payment products, we are working on shaping the payments experiences of the future. The In-Person Acceptance team is responisble for in-person acceptance solution product development and go-to-market efforts, advancing contactless use-cases and adoption, and maintaining our cash access strategy. Contactless now represents more than two of every three in-person switched purchase transactions, up from one and three prior to the pandemic, and we are continuing to expand this seamless experience to a variety of commerce use cases.

The team is looking for a Manager to lead our Contactless efforts and support other strategic initatives across the team. The ideal candidate is highly motivated, intellectually curious, analytical, and excels at working on cross-functional projects.

Role
• Responsible for driving and tracking Contactless penetration globally, including working with regions on KPI setting and identifying priority markets / initiatives to accelerate growth.
• Develop and maintain Contactless thought leadership materials and ensure socialization throughout the organization to continue to showcase the power of contactless
• Monitor product dashboards and work with Data & Analytics team to identify and implement enhancements
• Support additional key In-Person Acceptance initiatives as needed, including acceptance quality and contactless acceptance solutions under MPOS umbrella
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
• Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)

All About You
• Foundational background in product management, product development or consulting
• Strong analytical skills with track record of translating data into compelling insights, market assessments and business cases
• Excellent communication & influencing skills to work with cross functional stakeholders
• Excellent project management and execution skills, with strong problem solving and organizational skills
• Demonstrated success building relationships and delivering results with global, multi-cultural and remote project teams
• Understands and can explain the business context and the associated customer use cases
• Verbal and written communication is clear and concise

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.