Manager, Products and Solutions
Mastercard
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Products and Solutions
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Product Manager at Mastercard
• Translate deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales, Marketing, Technology)
• Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
Role
• Partner with teammates in design, engineering, and other parts of the business to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability
• Lead success definition, own and drive working backwards vision and strategy, short and long term goals, and documentation to help inform the direction of success and feedback
• Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives, market trends and technology investments
• Build strong working relationships with a diverse group of internal and external stakeholders
• Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture
• Mentor, develop, and foster the skills of other team members
All About you
• Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Natural problem solver: analytical, curious, and fact-driven approach to product development
• Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
• Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple, communicate effectively with teammates at all levels of technical knowledge
• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
• Experience in consulting / product management / product development / software engineering preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard’s security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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