Are you ready to spearhead the next phase of growth for Amazon's partner ecosystem? As the Manager, Program Manager in Japan, you will be the driving force behind a transformative initiative that will revolutionize how we support and empower our enterprise partners.

In this dynamic role, you will be the one-stop shop for all partner-facing needs across Amazon's Devices & Services organization. Leveraging your solid operations and project management expertise, you will build and lead a scalable, single-window service that seamlessly guides partners through every step of their journey - from onboarding and account management to solutioning, deployment, and post-production support.

This is an opportunity to thrive in a dynamic, ever-evolving environment that demands flexibility, energy, and a bias for action. If you are a detail-oriented problem-solver who excels at juggling multiple priorities and driving results, we want to hear from you.

Become the force multiplier that empowers Amazon's partner ecosystem to innovate and grow like never before. Apply now to make your mark as the Manager, Program Manager in Japan.

Key job responsibilities
As the Manager, Program Manager in Japan.
Key Responsibilities:

The key focus of this role is to help our partners and customers engage more with Amazon and grow their business leveraging technology and coordinating with global teams

Recruit, build, and manage a high-performing team (4+) to execute on the content strategy globally.

Establish mechanisms to continuously improve the quality of content addition and management processes.

Identify product and system requirements to maintain high-quality skill descriptions and optimize processing times.

Partner with the technology team to specify requirements and develop the tools/systems needed to support the content operations strategy.

Coordinate with other Amazon teams as needed to implement the content strategy and manage any exception processes.

Work closely with cross-functional stakeholder teams (customer experience, platforms, technology, products, marketing, business development, solution architects) to develop and implement strategies that raise the quality bar of content while maximizing selection in the Japan marketplace.

Escalate and resolve any issues that could impact the customer experience.

A day in the life
As the Manager, Program Manager in Japan, you will be responsible for driving the quality and selection of content in our local marketplace. You will work closely with cross-functional stakeholder teams, including customer experience, platforms, technology, products, marketing, business development, legal, and solution architects. Your goal will be to raise the overall quality bar of content while maximizing the selection and availability for customers.

About the team
The Amazon Devices team leverages Amazon’s experience in retail, technology, digital content, and mobile services to build a world-class experience for Amazon devices. Devices are becoming increasingly sophisticated and pervasive, and they are enabling customers to access content, applications, and services anywhere.