Details **Open Date** 09/17/2024 **Requisition Number** PRN39880B **Job Title** Manager, Program(s) **Working Title** Manager, Program(s) **Job Grade** F **FLSA Code** Administrative **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** M-F, 8-5 **VP Area** President **Department** 00288 - Equal Opport - Affirm Action **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** 47600 to 90400 **Close Date** 10/21/2024 **Open Until Filled** No **Job Summary** The Office of Equal Opportunity and Affirmative Action ( OEO /AA) is responsible for overseeing the University’s compliance with University Policy and various state and federal regulations related to discrimination and sexual misconduct. The OEO /AA is a resource for students, staff, faculty and other University community members who wish to report and address issues of discrimination and/or sexual misconduct. The Office of Equal Opportunity & Affirmative Action is seeking applications for a Supportive Measures Manager. Reporting to the Director, the Supportive Measures Manager is responsible for overseeing and managing the Office’s responsibilities for Intake, case management, and provision of Supportive Measures using trauma-informed principles related to reports of discrimination, sexual misconduct, and retaliation. This is a supervisory position overseeing Intake and Program Support positions. This position may manage other positions if assigned. **Responsibilities** Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description and description of job responsibilities. **Essential Functions** 1. Develop, supervise, and administer the OEO /AA’s responsibilities for managing intake, case management, and supportive measures, including developing, supervising, and administering internal policies and procedures for these areas. 2. In conjunction with the Director and management team, collaborate on the implementation of the overall organizational vision and mission of OEO /AA including developing a culture of trauma-informed reporting and response. 3. Oversees, supervises, and administers the intake function involving a wide range of incoming discrimination, harassment, and retaliation reports involving students, staff, faculty, patients, visitors, and others. This position is primarily responsible for effectively triaging of reports to ensure an appropriate response and provisioning of supportive measures. 4. Oversees the intake process and provides information for individuals who have experienced discrimination, sexual misconduct, and/or retaliation to inform them of options for supportive measures and options for engaging in formal and informal processes. Oversees the supportive measure process and provides supportive measures for parties. 5. Markets and promotes OEO /AA services to the broader campus community. May oversees and supervises the OEO /AA’s training responsibilities to deliver effective and meaningful education and training on the University’s Nondiscrimination policies, ADA /504, Safety of Minors, and other related policies and procedures. May also oversee the training and education for both group and individual one-on-one trainings. 6. Oversees and supervises the Program Support position(s) for the OEO /AA. 7. Use trauma informed principles and practices to work with parties involved in reports of discrimination, sexual misconduct, and retaliation. 8. Maintain highly sensitive and private information and record in compliance with University and OEO /AA recordkeeping 9. Exercises good judgment and makes effective clear and concise decisions in a timely manner. 10. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through and implements continuous quality improvement to processes 11. Fosters collaborative and collaborative relationships with other campus offices such as the Office of the Dean of Students, Center for Student Wellness, Housing & Residential Housing, USA Housing, University Counseling Center, Office of Equity and Diversity, Chief Safety Office, University Police Department, Human Resources, Office of Faculty, and resources external to the University. As assigned, represents OEO in University-wide committees to implement improvements and best practices in addressing issues of discrimination, sexual misconduct, retaliation, and other related areas. 12. Ensures competency of staff through the development and/or presentation of educational programs and through on-going staff performance evaluations. 13. Engages in problem solving for difficulty situations. Often selects from a predetermined list of alternatives and sometimes recommends or changes policy and procedure based upon amount of discretion given by department. Problems would be referred to superior based upon predetermined guidelines set by the department. **Disclaimer** This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Minimum Qualifications** Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** Preference will be given to those with two or more years of experience working in the areas of civil rights compliance, student conduct, human resources, or a similar field; experience with trauma-informed support services, conducting investigations or supporting individuals who have experienced sexual violence or civil rights issues; advancing compliance with government regulations that pertain to students, faculty and university staff, including Title IX, Clery Act, Title VI, Title VII , Section 504, ADA and other civil rights laws and regulations. Preference will be given to individuals who are bilingual (fluent in both written and spoken languages) in addition to English. Preference may be given to those with a Master’s degree in counseling, social work, student affairs, higher education, law or related field. **Type** Benefited Staff **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.