**Manager, Quality Assurance** Manulife Japan is looking for a high potential Manager, Quality Assurance individual. This is an exciting opportunity and please review the list of responsibilities and qualifications below. While this is our ideal list of requirements, we will consider candidates that do not necessarily have all of the qualifications, and yet with sufficient experience and talent. **Position Responsibilities:** **1. Leadership:** + Handle a portfolio of projects and be responsible for QA delivery + Create in initial estimates of the testing effort needed for new developments and functional enhancements + Participate in daily stand-up meetings, defect triage calls + Responsible for working with different teams for defect management + Monitor, measure, control, and report to management on Test progress, product quality, Test results and Test Completion + To provide leadership and guidance to the test team on best practice, mentoring and supporting development of team members with training and growth plans. + Manage resources effectively to ensure utilisation is maximised, aligned to plan, budget and to timeframes + Identify slippage and develop strategies to recover and will own and resolve issues around the technical solution delivered into the business test environment + Ensure that all test phases have appropriate entry / exit criteria and for monitoring achievement of these criteria and for obtaining sign-off against these prior to Go Live + Implement a well-structured approach to test defect management and incident reporting + Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc. **2. Testing** + To define, design and deliver all testing work, including Functional Testing, System Integration Testing, Regression, and support User Acceptance Testing (undertaken by subject matter experts situated within the business) + Document queries and defects and provide adequate data to allow rapid resolution + To review testing requirement for change requests, assessing the impact on test plans and schedules + Improve and maintain an automation framework + Creation of both manual and automated test scripts + Ensure configuration management of all Testware artefacts produced and traceability of the tests to the test basis + Drive standards and best practices in QA and Testing, champion the adoption of continuous quality improvement through automation + Identify Test Automation opportunities, plan the effort, select the tools and ensure training to team **Required Qualifications:** + Previous hands-on experience as a Testing Manager working with developers, product specialists, Business Analysts, Project Managers, testers, and business stakeholders + Broad knowledge of software development lifecycle(waterfall/agile) Cloud technologies, functional and non-functional test methodologies. + Deep knowledge of test automation framework + Knowledge and experience in Performance testing, API test and cross browser testing + Relevant and demonstrable experience of managing relationship with business and external stakeholders + A proven track record in delivering on time + Test management and defect management tools + Strong communication skills with good command of English and Japanese languages + An understanding of Insurance Domain is highly preferred **Internal Guidelines about Work from Home:** Hybrid Model, following Manulife’s Working Better guidelines. **Over time:** 0-40 hours/month. **Salary:** Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary. Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules. **Working Hours:** Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available) **Benefits:** Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee). **Holidays/Vacations:** Saturdays and Sundays National Holidays Year-end and new year holidays (December 30, December 31, January 2 and January 3) Annual Paid Holiday For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.) **Location:** Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Tentang Manulife dan John Hancock** Manulife Financial Corporation adalah grup layanan keuangan internasional yang membantu memudahkan keputusan dan membuat hidup lebih baik bagi nasabah. Dengan kantor utama kami di Toronto, Kanada, kami beroperasi sebagai Manulife di seluruh kantor kami di Asia, Kanada, dan Eropa, serta utamanya sebagai John Hancock di Amerika Serikat. Kami menyediakan nasihat keuangan, asuransi, serta solusi manajemen kekayaan dan aset untuk individu, grup, dan lembaga. Pada akhir tahun 2022, kami memiliki lebih dari 40.000 karyawan, lebih dari 116.000 agen, dan ribuan mitra distribusi yang melayani lebih dari 34 juta nasabah. Pada akhir tahun 2022, kami memiliki $1,3 triliun (US$1,0 triliun) dalam aset yang dikelola dan administrasi, termasuk total aset yang diinvestasikan sebesar $0,4 triliun (US$0,3 triliun), dan aset bersih dana terpisah sebesar $0,3 triliun (US$0,3 triliun). Kami terdaftar dengan kode ‘MFC’ di bursa efek Toronto, New York, dan Filipina, serta ‘945’ di bursa efek Hong Kong. **Manulife adalah Perusahaan dengan Kesetaraan Kesempatan Kerja** Di Manulife/John Hancock, kita merayakan keragaman. Kita berusaha menarik, mengembangkan, dan mempertahankan tenaga kerja yang sama beragamnya dengan nasabah yang kita layani dan untuk mengembangkan lingkungan kerja inklusif yang menerima kekuatan budaya dan individu. Kita berkomitmen untuk melaksanakan rekrutmen, retensi, peningkatan, dan kompensasi secara adil, dan kita mengatur semua praktik dan program tanpa adanya diskriminasi. Baik itu diskriminasi karena ras, keturunan, tempat asal, warna kulit, asal etnis, kewarganegaraan, agama atau keyakinan agama, kepercayaan, jenis kelamin (termasuk kehamilan dan kondisi terkait kehamilan), orientasi seksual, karakteristik genetika, status veteran, identitas gender, ekspresi gender, usia, status pernikahan, status keluarga, disabilitas, maupun alasan lain yang dilindungi oleh hukum yang berlaku. Menyediakan akses hubungan kerja yang adil merupakan prioritas utama kita. Seorang perwakilan Human Resources akan bekerja dengan pelamar yang meminta akomodasi yang wajar selama proses lamaran kerja.  Seluruh informasi yang dibagikan selama proses permohonan akomodasi akan disimpan dan digunakan dengan cara yang sesuai dengan hukum dan kebijakan Manulife/John Hancock yang berlaku.  Untuk meminta akomodasi yang wajar selama proses lamaran kerja, silakan hubungi recruitment@manulife.com . **Working Arrangement** Kombinasi