**Manager, Quality Assurance** Manulife Japan is looking for a high potential Manager, Quality Assurance individual. This is an exciting opportunity and please review the list of responsibilities and qualifications below. While this is our ideal list of requirements, we will consider candidates that do not necessarily have all of the qualifications, and yet with sufficient experience and talent. **Position Responsibilities:** **1. Leadership:** + Handle a portfolio of projects and be responsible for QA delivery + Create in initial estimates of the testing effort needed for new developments and functional enhancements + Participate in daily stand-up meetings, defect triage calls + Responsible for working with different teams for defect management + Monitor, measure, control, and report to management on Test progress, product quality, Test results and Test Completion + To provide leadership and guidance to the test team on best practice, mentoring and supporting development of team members with training and growth plans. + Manage resources effectively to ensure utilisation is maximised, aligned to plan, budget and to timeframes + Identify slippage and develop strategies to recover and will own and resolve issues around the technical solution delivered into the business test environment + Ensure that all test phases have appropriate entry / exit criteria and for monitoring achievement of these criteria and for obtaining sign-off against these prior to Go Live + Implement a well-structured approach to test defect management and incident reporting + Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc. **2. Testing** + To define, design and deliver all testing work, including Functional Testing, System Integration Testing, Regression, and support User Acceptance Testing (undertaken by subject matter experts situated within the business) + Document queries and defects and provide adequate data to allow rapid resolution + To review testing requirement for change requests, assessing the impact on test plans and schedules + Improve and maintain an automation framework + Creation of both manual and automated test scripts + Ensure configuration management of all Testware artefacts produced and traceability of the tests to the test basis + Drive standards and best practices in QA and Testing, champion the adoption of continuous quality improvement through automation + Identify Test Automation opportunities, plan the effort, select the tools and ensure training to team **Required Qualifications:** + Previous hands-on experience as a Testing Manager working with developers, product specialists, Business Analysts, Project Managers, testers, and business stakeholders + Broad knowledge of software development lifecycle(waterfall/agile) Cloud technologies, functional and non-functional test methodologies. + Deep knowledge of test automation framework + Knowledge and experience in Performance testing, API test and cross browser testing + Relevant and demonstrable experience of managing relationship with business and external stakeholders + A proven track record in delivering on time + Test management and defect management tools + Strong communication skills with good command of English and Japanese languages + An understanding of Insurance Domain is highly preferred **Internal Guidelines about Work from Home:** Hybrid Model, following Manulife’s Working Better guidelines. **Over time:** 0-40 hours/month. **Salary:** Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary. Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules. **Working Hours:** Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available) **Benefits:** Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee). **Holidays/Vacations:** Saturdays and Sundays National Holidays Year-end and new year holidays (December 30, December 31, January 2 and January 3) Annual Paid Holiday For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.) **Location:** Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de John Hancock y Manulife** Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”. **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . Semana de Trabajo Comprimida Híbrido