Putrajaya, Wilayah Persekutuan Kuala Lumpur, Malaysia
1 day ago
Manager, RCM Quality Assurance Review

Job Summary

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

What will you do?

Execute QARs, in adherence with applicable QAR Guidelines:Plan & perform individual QARs for in-scope areas pursuant to the approved annual program plan;Prepare QAR reports for individual reviews that explain how the review was conducted and what findings resulted from the work performed, and share these reports with the stakeholders associated with each review; andAssist the reviewed areas in understanding QAR results and findings, and how to remediate/correct practices.Facilitate the RM annual attestation process, including engagement of RM functions, sample review of completed attestations and maintenance of the supporting tool.Manage the issues identified by the QAR Review Program, including inputting the required data into RegComp, ongoing monitoring of issues status and validation of remediation activities, following the enterprise Regulatory Compliance Issues Management Process.Update RCM ratings for RM functions on a quarterly basis, based on results of QARs and progress of issues remediation.Support the ongoing development and maintenance of the QAR Guidelines and annual QAR plans.Leverage best practices identified in reviews performed to drive continuous improvement in the overall QAR Program.Assist the wider QAR team as required on other components or initiatives of the QAR Program.

What do you need to succeed?

Must-have

Experience with conducting quality assurance reviews, particularly in a risk management/ compliance context.Good understanding of RBC corporate areas and related regulatory landscape.Understanding of/ experience in RCM regulatory requirements and related methodologiesRelevant Compliance/Audit experience.Experience of working in close partnership with stakeholders at various levels.Strong ability to plan and manage assigned deliverables, and attention to detail and accuracy.Strong Analytical, problem-solving and communication skills.Ability to work independently, and with senior stakeholders.Strong working knowledge of Excel, Word, PowerPoint, and SharePoint.Experience with Archer an asset.

Nice-to-have

Certified audit/ compliance/ risk management professional

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Detail-Oriented, Financial Regulation, Industry Knowledge, Product Services, Risk Management, Strategic Thinking

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-12-17

Application Deadline:

2025-03-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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