INDEPENDENCE, OH, 44131, USA
35 days ago
Manager, Restaurant Systems Administrator
**Position Description** The Manager - Restaurant Systems Administration will be responsible for managing and optimizing all technology systems within the restaurant, including point-of-sale (POS) systems, inventory management, and other operational software. This role will work closely with various departments to enhance operational efficiency and support staff training on technology tools. **Essential responsibilities will include:** + Systems Oversight: Manage the installation, configuration, and ongoing maintenance of all restaurant technology systems, ensuring they function effectively and efficiently. + Technical Leadership: Lead technical support initiatives, troubleshooting issues, and ensuring timely resolutions to minimize operational disruptions. + Staff Training & Development: Design and implement training programs for staff on technology systems, ensuring comprehensive understanding and effective use. + Process Improvement: Analyze existing processes and systems, identifying opportunities for improvement and recommending technological solutions to enhance efficiency. + Data Analysis & Reporting: Monitor data integrity, generate reports, and provide actionable insights to management for better decision-making. + Vendor Management: Liaise with technology vendors for system upgrades, maintenance, and support services, ensuring optimal performance and cost-effectiveness. + Security & Compliance: Ensure that all systems comply with industry standards for data security, including safeguarding customer information and payment data. + Project Management: Lead technology-related projects, from planning to execution, to enhance restaurant operations. + Inventory Management: Oversee the integration and management of inventory systems, ensuring accurate tracking and efficient stock control. + Documentation: Create and maintain comprehensive documentation for system processes, user manuals, and troubleshooting guides. **Desired Skills and Experience** + Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). + Proven experience in a management role, preferably in the restaurant or hospitality industry. + Strong knowledge of POS systems and related restaurant technologies. + Excellent analytical and problem-solving skills, with a focus on operational efficiency. + Strong communication and leadership skills, with the ability to train and motivate staff. + Familiarity with inventory management and workforce scheduling software is a plus. + Understanding of data security practices and compliance standards. + Ability to work flexible hours, including evenings and weekends as needed. **Why Work for Flynn?** Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us: + Medical/Dental/Vision + Retirement and Savings Plan + Short- and Long-Term Disability + Basic Life Insurance + Voluntary Life Insurance + Tuition Reimbursement + Paid Time Off + Flexible/Hybrid Work Schedules + Company Outings + Dining Discounts + PC/Laptop Purchase Assistance + On-Site Fitness Center + On-Site Daycare + On-Site Café + FUN Work Environment! **The Flynn Group is an Equal Opportunity Employer**
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