Job Title: Manager, Risk Intelligence
The Role
Are you an inquisitive, hard-working team member focused on driving operational improvements through innovation, new skills/capabilities, and critical initiatives? The Risk Intelligence Manager is a meaningful role that will partner to improve and establish controls and participate in daily operational activities focused on fraud and other significant events impacting our clients. The Manager will demonstrate analytical and problem-solving abilities to identify servicing issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. This will include daily monitoring of transactions, account activities, and customer behaviors.
The Expertise and Skills You Bring
Bachelor's degree required
5+ years proven experience in banking or financial investments
Preferred; experience processing or analyzing data in Fidelity Workplace Investing systems and tools or fraud prevention, audit, risk or quality management experience
Well versed in data analytics and tools (e.g., Excel, PowerPoint, Tableau)
Ability to recommend process improvements based on operational reviews and data-driven insights
Uses analytical skills to identify trends and operational patterns or issues
Strategic in analysis and presentation of results
Ability to facilitate meetings with various audiences to influence decisions and document outcomes
Highly motivated, self-starter, with the ability to work on multiple tasks and handle shifting priorities
Ability to understand sophisticated operations and processes
The Team
The Anomaly Prevention & Detection team was recently formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices. Our primary work products include process evaluation, data analysis, daily monitoring, and solution implementation with the intent of uncovering and addressing potential, and existing, fraudulent activity. Our goals include flexible and quick response to operational concerns and insertion of controls and capabilities to prevent them from reoccurring. We strive to build a secure environment where customers, employees, and partners can thrive, ensuring compliance and preserving our reputation.
Certifications:Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.